Cookie Policy
Last updated 30.01.2026
IKEA AS (Org. no. 914 787 521), with registered office at Nesbruveien 42, 1396 Billingstad, is responsible for the collection and processing of personal data in connection with the operation and maintenance of our websites. When using digital services related to the Marketplace at IKEA Secondhand, Ingka NB AB has a joint controllership with IKEA AS. Ingka NB AB is a Swedish company registered in the Swedish Companies Register with registration number 559487-7051, with registered address Älmhultsgata 2 215 86 Malmö, Sweden.
The purpose of collecting personal data via the website is to log the use of our websites. For this, the websites use cookies.
Cookies are small text files that are downloaded and stored on your computer, mobile phone, tablet or similar. On our websites, we use cookies to see how our customers use our websites, so that we can make them better and more relevant. When you use our websites, the following information about you is collected:
- Your IP address, browser and operating system
- Your location
- Time of your visit to the website
- Which pages the registered IP address visits, as well as the duration of the various visits
- Which link referred you to our websites
- What was clicked on during your visit to the website and any files you downloaded
- Information about you when you register personal information on the website, such as name, telephone number, e-mail, etc.
We use various types of local storage through the use of cookies, which are either deleted continuously (session cookies) or which are stored permanently in your browser until a specified time (permanent cookies).
If your settings in your browser are set to accept cookies, you agree to IKEA using cookies when you visit our websites.
How can you manage cookies in your browser?
By default, most browsers accept cookies automatically. You can change and adapt the settings yourself so that you only allow the cookies that you yourself want to be stored in your browser. However, be aware that the browser must accept certain cookies for IKEA.no to function.
In the settings of your browser, you will usually also be able to choose which websites you allow cookies from. You can also request to be notified each time a new cookie is stored in your browser.
Third party cookies
We use cookies issued by third parties to provide you with more relevant advertisements and offers in other channels than on IKEA.no. This is data based on content and pages you have visited with us. In addition, we collect statistics on how our pages are used in order to improve the user experience, and in this connection use cookies to be able to observe how users navigate through the website. The information in the cookies will be aggregated (anonymized) before they are sent to third parties, which means that we cannot identify you as a person through this information. Third-party actors we use are Adform, Facebook, YouTube, Cxence and Google.
Advertising
We use tools for managing advertisements and to keep track of traffic from paid channels. The tools we use for this are Facebook, Google and Adform. These tools are used to display our advertisements on external websites (such as online newspapers). The cookies are used to keep track of which ads are displayed, count the number of views, clicks, etc. This is done on an anonymous basis and cannot be traced back to individuals. We may use information that we have about you to show you relevant advertising from us on third-party websites (for example, Facebook, Google, Instagram and Snapchat). If you have an IKEA Family profile, you can receive external advertising messages based on your behavior and preferences, but only if you have actively agreed to "opt-in" in your IKEA Family profile. If you do not want to be shown targeted advertising messages from IKEA, some third-party websites may give you the option to opt out of receiving further information from certain advertisers. If you do not want us to capture this data from you, you can unsubscribe here:
Unsubscribe from Adform: https://site.adform.com/privacy-policy-opt-out/
Unsubscribe from Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
Unsubscribe from Google: https://support.google.com/ads/answer/2662922?hl=no
Specific cookies we use
1.0 Analysis and statistics
1.1 Cookies
- IRWStats.familyCard (storage time: session)
1.1 Description
This cookie encrypts the information about IKEA Family members. It protects members' personal information and withholds it from any third-party web analytics companies we use.
1.2 Cookies
- s_cc (storage time: session)
- s_sq (storage time: session)
- s_sess (storage time: session)
- s_vi (storage time: session)
- IRWStats.trailingTag (storage time: 1 day)
- s_sv_122_p1 (storage time: 2 years)
- s_pers (storage time: 3 years)
1.2 Description
These cookies collect general user behavior and technical information about our visitors. This includes these examples: what kind of browser they are using, whether the user has Flash, and page history (which page they visited previously), etc.
2.0 Operation and functionality of the website
2.1 Cookie
- WC_ACTIVEPOINTER (storage time: session)
- WC_AUTHENTICATIO N_98710069 (storage time: session)
- WC_PERSISTENT (storage time: 1 year)
- WC_SESSION_ESTAB LISHED (storage time: session)
- WC_USERACTIVITY_9 8710069 (storage time: session)
- WC_GENERIC_ACTIVI TYDATA (storage time: session)
2.1 Description
These cookies are all related to user identification. They recognize which country the users are in and confirm when they are logged in on the website.
Some contain information about the status of their profiles, their shopping lists and their carts, confirming that the session is still running.
Generally, they recognize users to improve their online experience.
2.2 Cookie
- user_info_2 (storage time: 1 year)
2.2 Description
These cookies recognize users when they log in to the website.
2.3 Cookie
- WC_ReD12 (storage time: session)
2.3 Description
Used for integration with our external payment provider.
2.4 Cookie
- WC_IsOrderPlaced+St oreId (storage time: session)
2.4 Description
Used for WPF/Copy and pay payment solutions to avoid duplicate payments.
2.5 Cookie
- _cf_bm
2.5 Description
Used by Cloudfare's bot products, which block unwanted internet traffic.
2.6 Cookie
- cf_clearance
2.6 Description
Used for JavaScript detection.
2.7 Cookie
- _cfuvid
2.7 Description
Helps Cloufare distinguish between different users sharing the same public IP address.
3.0 Planners
3.1 Cookie
- lastVisitedUrl (storage time: session)
3.1 Description
This cookie remembers the last page visited.
3.2 Cookie
- kitchenplanner.ikea.com (storage time: session)
- ASPXAUTH (storage time: session)
- .ASPXANONYMOUS (storage time: session)
- ASP.NET_SessionId (storage time: session)
3.2 Description
These cookies all have to do with user identification, confirming that they are logged in, and keeping them logged in if they decide to browse other parts of our websites.
4.0 Tracking and advertisements
4.1 Cookie
- 686160_survey2_aue (storage time: 3 months)
- surveySessionCookie (storage time: session)
4.1 Description
These cookies enable surveys and inform the system that users have participated or declined.
4.2 Cookie
- client_showlogoff_link_2 (storage time: session)
- Cookietest (storage time: session)
4.2 Description
If a user has ticked the "Remember me" box, these are the cookies that remember it. This means that users are then presented with pre-filled fields when they log in.
4.3 Cookie
- preCalcInput_2 (storage time: session)
4.3 Description
This cookie remembers the user's zip code and is used to calculate shipping costs.
4.4 Cookie
- selected_store_num_sv_ SE (storage time: 1 year)
4.4 Description
This cookie remembers a user's preferred store.
4.5 Cookie
- selected_store_sv_SE (storage time: session)
4.5 Description
This cookie remembers an IKEA Family user's preferred store.
4.6 Cookie
- JSEnabled (storage time: session)
4.6 Description
This cookie is used to determine whether a user has enabled Java Script (computer code) so that they can go through the checkout process.
4.7 Cookie
- latestFilter (storage time: session)
4.7 Description
This cookie remembers a user's most recent search preferences.
4.8 Cookie
- user_accept_cookie_gb (storage time: 1 year)
4.8 Description
This cookie controls directly accepted cookies.
4.9 Cookie
- PRICESEXCLVAT (storage time: session)
4.9 Description
In markets where you can choose to display prices with or without VAT this cookie remembers that choice.
4.10 Cookie
- MaxPriceFilter (storage time: 1 year)
- MinPriceFilter (storage time: 1 year)
4.10 Description
Remembers your preferred price range when it filters products in categories or search results.
4.11 Cookie
- preTotalCalcInput_2 (storage time: session)
4.11 Description
This cookie remembers delivery costs and deducts costs to give the correct delivery price for the postcode the user has entered.
4.12 Cookie
- defaultDeliveryDate_ (storage time: session)
4.12 Description
This cookie will store the preselected/default delivery date on the delivery options page during the checkout process.
4.13 Cookie
- challengeSecretToken (storage time: session)
4.13 Description
This cookie stores the list of mobile numbers and respectively "challengeId" and "secret token" to verify the user via SMS by calling "challenger Microservice".
4.14 Cookie
- _kuid_ (storage time: 90 days)
4.14 Description
These cookies collect device information and behavioral data about how our websites and other digital areas are used. The information is used to increase the audience for online advertising.
Cookies at the IKEA Secondhand Marketplace
5.0 Necessary cookies
5.1 Cookie
- PHPSESSID (storage time: session)
5.1 Description
Maintains user session state (cart, login, etc.)
5.2 Cookie
- form_key (storage time: session)
5.2 Description
CSRF protection for form submissions
5.3 Cookie
- mage-cache-sessid (storage time: session)
5.3 Description
Identifies the cache session for cleanup
5.4 Cookie
- mage-cache-storage (storage time: session)
5.4 Description
Local cache of content to speedup page load
5.5 Cookie
- mage-cache-storage-section-invalidation (storage time: session)
5.5 Description
Tracks changes in customer-specific content
5.6 Cookie
- mage-messages (storage time: session)
5.6 Description
Displays system messages to the user
5.7 Cookie
- section_data_ids (storage time: session)
5.7 Description
Tracks customer data sections (e.g. mini-cart)
5.8 Cookie
- store (storage time: 1 year)
5.8 Description
Remembers the selected store view/language
5.9 Cookie
- X-Magento-Vary (storage time: session)
5.9 Description
Controls cached content variation (theme, currency)
5.10 Cookie
- private_content_version (storage time: 10 years local storage)
5.10 Description
Used for dynamic block cache invalidation
6.0 Authentication and security cookies
6.1 Cookie
- frontend (storage time: session)
6.1 Description
Customer session identifier
6.2 Cookie
- admin/adminhtml (storage time: session)
6.2 Description
Admin session identifier
6.3 Cookie
- form_key (storage time: session)
6.3 Description
CSRF protection
6.4 Cookie
- persistent_shopping_cart (storage time: 1 year)
6.4 Description
Enables persistent cart for logged-out users
7.0 Customer and shopping cookies
7.1 Cookie
- recently_compared_product (storage time: session)
7.1 Description
Stores IDs of recently compared products
7.2 Cookie
- recently_viewed_product (storage time: session)
7.2 Description
Stores IDs of recently viewed products
7.3 Cookie
- guest-view (storage time: 1 hour)
7.3 Description
Allows order viewing without logging in
7.4 Cookie
- mage-translation-storage (storage time: session)
7.4 Description
Stores translation strings in local storage
7.5 Cookie
- mage-translation-file-version (storage time: session)
7.5 Description
Tracks translation file version
8.0 Preference cookies
8.1 Cookie
- store (storage time: 1 year)
8.1 Description
Remembers chosen store view or language
8.2 Cookie
- currency (storage time: 1 year)
8.2 Description
Stores selected currency code 8.3 Cookie - country_code (storage time: 1 year)
8.3 Description
Stores detected or selected country
Types of cookies we use
Internet analysis (statistics)
These cookies encrypt information about IKEA Family members. They protect members' personal data and keep it hidden from any third-party companies we use for internet analysis. They collect general information about the user behavior and the computer of the visitor. Examples: Which browser is used and whether Flash is installed, as well as page history (which pages the user has visited previously).
Browsing
These cookies are used to authenticate users, identify their country and verify that they are logged in (when they log in) to the website. Some of them contain information about the status of their profiles, shopping lists and shopping carts and confirm that their session (visit) is still running. They recognize users when they log in to the website and are used for integration with the external payment solution.
Simply put, they recognize users to improve the user experience of the website.
Customer
These cookies are used in connection with customer surveys and tell the system whether the user has already participated or declined to participate. When a user ticks the "Remember me" box, it is these cookies that remember the user. This means that the user gets pre-filled fields for login. The cookie remembers postcodes and is used to calculate shipping costs, remembers the user's preferred IKEA warehouse, is used to determine whether users have activated JavaScript (data code) so that they can complete the checkout process, and remembers the user's most recent search preferences. Some of these cookies remember the user's preferred price range when filtering products in categories or search results.
Salesforce (ads)
We use the Salesforce data management platform to collect device information and behavioral data about how our websites and other digital areas are used. The information is used to increase the audience for online advertising. The aim is to ensure that we advertise relevant products and services at the right time. The audience can, for example, be interest-based (look at kitchen products) or based on demographics (age, gender). If you do not allow these cookies, you will experience less targeted advertising.
Planners such as PAX wardrobe planner
These cookies remember the previous page the user visited and are used to authenticate users, verify that they are logged in, and keep them logged in if they decide to browse elsewhere on the website.
Mobile (Android and iOS)
These cookies remember the mobile user's preferred view. One displays a link to the regular version of the site in the header. The other is available to users who want to browse the regular version of the website with their mobile device. They are used for seamless connection between the mobile version and the regular version of the website, and to display the number of items in the user's shopping cart.