Can I refund a reward from IKEA Family?
If you need to refund a reward, please contact our Customer Support.
Had a change of mind? Don't worry, as long as the rewards haven't been used, our co-workers can refund the rewards, which will change the status to available and add the points back to your account.
Find ways to contact us on our support page.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
The corresponding number of points will be deducted automatically, 24 to 48hours, and the reward will have been forfeited.
Read moreUsually you will receive your refund within a few working days.
Read moreYou can use product and service rewards online, in-store, or when contacting us. Whereas food rewards are only applicable in-store in our restaurants and bistros.
Read moreYou can use a reward online, in the stores or when contacting us.
Read moreTo use your reward you need to be logged in with your IKEA Family account before placing your purchase.
Read moreIn this situation a new reward, of the same type, will be generated for you to enjoy in your next purchase.
Read more