What happens if I return a product purchased using one or more rewards from IKEA Family?
The corresponding number of points will be deducted automatically, 24 to 48hours, and the reward will have been forfeited.
When you use a product reward, the price of the items is lowered, therefore points will be deducted according to the amount you paid.
Because each reward code is unique, you will not be able to use it again.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
The corresponding number of points will be deducted automatically from your profile within 24-48 hours and any rewards used will have been forfeited.
Read moreYou can use your points to choose a reward. The rewards unlock depend on how many points you have but are the same for all customers. We have different rewards available so you can choose the one that best suits your needs.
Read moreYour satisfaction with your purchase at IKEA is important to us. If you're not completely satisfied with a product, or you've simply changed your mind, you can return it within 365 days. Items returned within this period with proof of purchase will be refunded in full.
Read moreRewards from IKEA Family is a new benefit we are adding, as we work to improve our offering.
Read moreYou can return your products at any furniture store, regardless of where you bought them, please remember to bring a proof of purchase.
Read moreYou can use product and service rewards online, in-store, or when contacting us. Whereas food rewards are only applicable in-store in our restaurants and bistros.
Read more