Can I exchange or return IKEA products?
Under the IKEA return policy, you can return or exchange products at an IKEA store. Many IKEA products can be returned within 365 days.
Changed your mind or decided you no longer want to keep an item you purchased? No problem – IKEA offers different options for returns and exchanges.
1. Can I exchange an IKEA product?
Yes. Under our return policy, you can return or exchange products at an IKEA store, provided the relevant return conditions are met.
2. How long do I have to return an item?
Many IKEA products can be returned within 365 days.
3. What return options are available?
Depending on the product and how you purchased it, different return options may be available. Check which return option is suitable for your purchase and what conditions apply.
💡 Already started a return?
You can check the status of your return directly online.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Yes! You can also arrange a pick-up for items that you have bought in the furniture store.
Read moreYour satisfaction with your IKEA purchase is important to us. If you are not completely satisfied with a product or have simply changed your mind, you can return it within 365 days. Items returned within this period with proof of purchase will be refunded in full.
Read moreYes, undamaged products can be returned to all furniture stores within 365 days. Please make sure to bring your receipt with you.
Read moreFind out which IKEA products you can return, either online or at an IKEA store, and what return conditions apply.
Read moreIf you have purchased from IKEA Austria online or in a store, you can return your product to any IKEA store in Austria.
Read moreMany IKEA products come with a 365-day return policy. You can try them at home and return them if they don’t meet your expectations and the relevant return conditions are met.
Read more