Skip to main content

Do I have the right to exchange IKEA products?

Under our return policy, you can return or exchange products in our stores.

At IKEA, it's okay to change your mind - check out our 365-day return policy and find out more about the different return options.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • Can I make a return online even though I bought the items in the furniture store?

    Yes! You can also arrange a pick-up for items that you have bought in the furniture store.

    Read more
  • Can I return or exchange my purchases at IKEA Wien Westbahnhof?

    Of course, you can also return or exchange items at IKEA Wien Westbahnhof.

    Read more
  • Can I take my IKEA kitchen home with me straight from the store?

    Most IKEA kitchen furniture is in stock at the store and can be taken away directly.

    Read more
  • Can I return commercially used products to IKEA?

    There are limited options for business network customers to return items.

    Read more
  • What IKEA products can I return?

    At IKEA it's okay to change your mind, that's why you can return all products you bought in the store or online at IKEA.at.

    Read more
  • I bought my product more than 365 days ago and have not used it, can I still return it?

    If the product is in its original packaging and unused, we have a policy of always trying to support you.

    Read more