How does Click & Collect work?
With Click & Collect you save time and energy. We collect your products for you and all you have to do is pick them up at a location of your choice.
Simply order online and choose Click & Collect. Choose a pick-up location and a pick-up time slot and pay for your Click & Collect order online (purchase on invoice is not possible with this service). We'll put your items together for you and you can collect your order at a location of your choice.
There is a charge of €5,- for collection from an IKEA store or collection boxes at the IKEA store.
Alternatively, you can also pick up your IKEA purchases at pick-up stations operated by our partners or at the nearest Storebox. You can take advantage of this service for €19,-.
You can change your Click & Collect collection date via your customer profile.
If you have any other questions about Click & Collect, you can find more information on this page.
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Was the article not helpful? Try one of the related articles below.
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Why are some items not available for Click & Collect?
The availability of items for Click & Collect depends on stock levels, product range status, system restrictions and the capacity of the pick-up station.
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How can I pick up my Click & Collect order on a Sunday?
Click & Collect orders can be collected from the store from Monday to Saturday and from collection boxes from Monday to Sunday
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Will I be able to change my Click & Collect date later?
You can easily change your Click & Collect date through your customer profile.
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How long do I have to pick up my Click & Collect order?
Your purchase must be picked up within the scheduled time slot. If you do not pick up your order within this time period, your purchase will be refunded.
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Can I pick up my Click & Collect order earlier?
We cannot guarantee that your order will be ready sooner.
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• How can I change my Click & Collect order to a delivery? •
A subsequent change from Click & Collect to a delivery is not possible.
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