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How does Click & Collect work?

With Click & Collect you save time and energy. We collect your products for you and all you have to do is pick them up at a location of your choice.

Simply order online and choose Click & Collect. Choose a pick-up location and a pick-up time slot and pay for your Click & Collect order online (purchase on invoice is not possible with this service). We'll put your items together for you and you can collect your order at a location of your choice.

There is a charge of €5,- for collection from an IKEA store or collection boxes at the IKEA store. 

Alternatively, you can also pick up your IKEA purchases at pick-up stations operated by our partners or at the nearest Storebox. You can take advantage of this service for €19,-.

You can change your Click & Collect collection date via your customer profile

If you have any other questions about Click & Collect, you can find more information on this page.

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Was the article not helpful? Try one of the related articles below.

  • Why are some items not available for Click & Collect?

    The availability of items for Click & Collect depends on stock levels, product range status, system restrictions and the capacity of the pick-up station.

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  • How can I pick up my Click & Collect order on a Sunday?

    Click & Collect orders can be collected from the store from Monday to Saturday and from collection boxes from Monday to Sunday

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  • Will I be able to change my Click & Collect date later?

    You can easily change your Click & Collect date through your customer profile.

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  • How long do I have to pick up my Click & Collect order?

    Your purchase must be picked up within the scheduled time slot. If you do not pick up your order within this time period, your purchase will be refunded.

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  • Can I pick up my Click & Collect order earlier?

    We cannot guarantee that your order will be ready sooner.

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  • • How can I change my Click & Collect order to a delivery? •

    A subsequent change from Click & Collect to a delivery is not possible.

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