The IKEA business spans a wide range of areas, organisations and companies. To help you find the right contact, we've put together commonly asked questions, including contact details.
Facts, data points and commitments contained within newsroom articles are historical and based on information at the time of issue. This information may have changed over time.
IKEA stores are only allowed to sell within the country where they are located. To learn about placing an order from outside our active markets, visit our International Sales page.
We are always looking for new suppliers who share our passion for quality and sustainability.
Visit our supplier page where you will find the application form.
Inter IKEA Systems B.V., the IKEA franchisor, is constantly evaluating potential IKEA franchisees in both new and existing markets. When considering new franchisees, Inter IKEA Systems B.V. evaluates attributes such as:
- experience local market knowledge and presence (demonstrating ability to set up and operate IKEA stores nationally) - corporate culture and values
- financial strength and ability to complete the investment process across a country and in a large-scale retail environment format.
Send an email to [email protected] telling us why you would like to become a franchisee.
To make finding reports and publications easier, we have gathered them in one place.
We tend to grant permission for educational and training purposes and deserving causes. Material that does not fit under either of these categories is assessed on a case by case basis since we want to know the context in which the material will be used.
For more information, send a mail to [email protected].
The IKEA trademark is sometimes used without our permission. It is very important to us that our consumers are not misled, and that they can have confidence that all products bearing the IKEA trademark are genuine products.
We therefore ask you to help us by reporting any wrongful use of the IKEA trademark or similar marks by sending a mail to [email protected]. We cannot give you any reward or compensation, but you will get a big thank you for your support in protecting the IKEA trademark and preventing fraud and misrepresentation.
It is often possible to address a concern directly with the person involved. However, sometimes a more neutral way of reporting is better or feels more suitable. There are different channels to report depending on where in the IKEA value chain the potential breach has occurred:
IKEA Retail: If you want to raise a concern related to the IKEA stores or other parts of the retail business, please refer to the IKEA retailer in the market in question here.
IKEA Suppliers: If you want to raise a concern related to direct or indirect suppliers to IKEA, go here.
Inter IKEA Group: To raise concerns related to Inter IKEA Group co-workers, go here.
IKEA Foundation: If you want to raise a concern related to the IKEA Foundation, or the work it supports, visit ikeafoundation.org.
Inter IKEA Group is the group of companies that connects IKEA franchisees with range development and suppliers, and aligns the overall IKEA strategic direction.
IKEA Foundation is the philanthropic arm of INGKA Foundation. IKEA Foundation focuses on improving the lives of vulnerable children by enabling their families to create sustainable livelihoods, and to fight and cope with climate change.
Situated in the building that housed the very first IKEA store, the IKEA Museum is for anyone who iscurious about the IKEA brand and invites visitors to follow our development decade by decade.
IKEA Social Entrepreneurship is all about creating opportunities for vulnerable and marginalised people. By backing and working with social entrepreneurs, we contribute to better everyday lives around the world.
ITCS is a test lab and training centre for our suppliers and co-workers. ITCS lab is owned by IKEA.
Based in Liechtenstein, Inter IKEA Foundation is the ultimate owner of Inter IKEA Group.