IKEA continues to grow in challenging times
This last year was challenging for people everywhere. Inflation was a big part of that, and people could afford less and less. These challenges continue to give us perspective into people’s lives at home, our business and our priorities. Homes now fulfil more functions and solve more problems than ever before, making the IKEA vision and business idea especially relevant: To create a better everyday life for the many people by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.
Key IKEA facts & figures for FY22
EUR 44.6
billion in IKEA retail sales
38
new IKEA sales locations
231,000
IKEA co-workers around the world
IKEA retail sales reached 44.6 billion
IKEA retail sales benefited as the world re-opened after closures related to the pandemic. On the other hand, inflation and supply chain issues impacted FY22 sales and led to rising costs and higher prices. That means sales have grown in money, but sales quantities have not kept up.
The total FY22 IKEA retail sales reached EUR 44.6 billion compared to EUR 41.9 billion in FY21. The IKEA financial year runs from 1 September to 31 August.
New IKEA locations opened around the world
In FY22, IKEA opened retail operations in new markets, including the very first IKEA store and online channel in South America. IKEA Santiago de Chile opened on 10 August, and South American expansion will continue with Colombia and Peru during the coming years. The Philippines also became a new IKEA market, and the first IKEA stores in Estonia, Puerto Rico and Oman opened their doors. In total, 38 new IKEA sales locations opened around the world in FY22.
Online and store sales
This year, IKEA store sales grew 13% compared to in FY21, when many stores were closed due to the pandemic. Overall, they welcomed 822 million visitors in FY22 compared to 775 million in FY21. Store sales grew mainly in Europe, where FY21 lockdowns were most severe. At the same time, online sales were 10% lower compared to FY21, though they stabilised at a higher level this spring. IKEA online channels hosted 4.3 billion visitors, down from 5 billion last year.
| Category | Percentage |
|---|---|
| FY22 products sold through stores | 75 % |
| FY22 products sold online | 22 % |
| FY22 services to customers | 3 % |
231,000 IKEA co-workers made it happen
Work at IKEA
Would you like to join us in making life at home better for people all around the world?
Range development for affordability, desirability and sustainability
IKEA wants to inspire and enable people to save water at home. The ÅBÄCKEN water mist nozzle will help customers cut down on water usage at home by up to 95% and raise awareness that every drop of water we save matters. The ÅBÄCKEN water mist nozzle will start selling in all IKEA markets in October 2022.