A woman is leaning over a table to make notes on a piece of paper. She is surrounded by woven lampshades of various sizes.

Breaking down the IKEA value chain

A yellow circular graph showing how the IKEA value chain starts with people’s needs, goes through design, production, distribution and finally people’s homes.
Our value chain starts and ends with learning from our customers and co-workers. The circle is formed by people who work together to listen and learn; design and create; manufacture and improve; package and distribute; inspire and sell.