Customer service
Self-service tools
Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self-service options which will let you do just that!
Manage your order
Track, reschedule, amend or cancel your order, view your order history and more
Read moreReplace a damaged product
Raise a claim using our online tool to organise a replacement or refund for a damaged item
Read moreSpare parts
Missing a leg for your sofa? Need an extra hinge? Order fittings and spare parts online, big or small, for your IKEA products and appliances.
Read moreFrequently Asked Questions
Contact us
Need more help? Our Customer Support Centre can help you via phone or live chat.
Find an IKEA near you
Visit us in store and get inspired. Browse our products, walk through our room settings, and grab a bite to go.