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My orders

Looking for information about the order that you placed? Here you can view your order history, track, cancel, or reschedule your current order. It's ok to change your mind! Find out the best way to return your products.

My orders

View your current orders and orders you have placed in the past.

Cancel or reschedule your order

Need to cancel or reschedule your delivery? 

Please note: If you do not receive the option to cancel or reschedule your delivery when reviewing your order, please contact the IKEA Customer Support Center. 

Track & trace

Have you placed an order? You can track your order using the order number and email or telephone number.

Returns and exchanges

Change your mind? Find out how to exchange or make a return here.

Placed an order. What's next?

Placed your order? You'll receive a confirmation mail. In the confirmation email you will receive your order number. Please use this email with your phone number or email address to track your order in the future.

For Fed-Ex parcel orders, you will receive an email with your tracking number once your order has shipped.

For Truck orders you will receive a call 24 hours  prior to your delivery to confirm delivery date.