Hej! Please accept our apology. Like many other businesses, we've been impacted by COVID-19 in many ways, and we're doing our best to support our co-workers while meeting the needs of our customers. With the increased volume of online orders and new safety processes in our warehouses, we're experiencing significant delays with shipping and delivery. As a result, our customer service and social media teams are working to respond to customer inquiries as soon as possible.
To help alleviate these issues, we started the process of reopening many of our stores to help fulfill and ship orders directly to nearby customers through Expedited Delivery. We are gradually roll-out Click & Collect curbside pick-ups at select stores. Click here to check Click & Collect availability.
We hope some of the changes we've implemented will result in a better experience going forward. And, we promise to keep working on it. For more information, please read our Delivery Terms and Conditions found here.
Services update regarding COVID-19: Some of our locations are still offering home delivery services on a limited basis, while those services are still permissible and logistically feasible. We are currently experiencing high demand online and our delivery times are running longer than usual. We will update this information regularly as we continue to modify our operations during this time. We also temporarily changed our In-Home Delivery to implement social distancing and move to contactless delivery. Our In-Home Delivery drivers will now deliver to your covered porch, garage or doorstep. Drivers are not allowed to enter the delivery location. Delivery times may be longer than usual. For more information, please read our Delivery Terms and Conditions found here.
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Small order delivery rates start at $5 and increase based on weight of your order. Delivery will be made through standard ground delivery services and placed at your front door. Once your order is on its way, you’ll receive a tracking number via email.
Pricing and delivery times are based on your distance from our warehouse. Delivery is provided by an independent service provider.
Services and prices may vary by store. In-home services provided by an Independent Service Provider.
See Terms & conditions