Customer Services

We're here to help!

Question or query, help is at hand. Contact IKEA customer services or find the answer below.

Good to know

Track your order

Looking for a status on your order?

Start a return

It’s OK to change your mind. If you’re not satisfied with your purchase find out how to return!

Have a question?

View our frequently asked questions to find the answer you're looking for.

Contact us

Call us

Due to Covid-19 we have adjusted our hours of operation.

Hours of Operation:
Sunday-Saturday: 10:00am – 6:30pm (ET)

Kitchen Sales:
Sunday-Saturday: 10:00am – 6:30pm (ET)


Email us

E-mail us anytime and we’ll get back to you within 48-72 hours.

Visit us

If you would like to visit in-store, use our local store finder to find the closest location.

*IKEA US is temporarly closed for in-store shopping.