Frequently asked questions
When checking out via the website at IKEA.sg or the IKEA Shopping app, select Atome as your payment method. You'll pay the first instalment at the time of purchase and the remaining two over the next two months.
You need to be at least 18 years old, have a valid Singapore-issued credit or debit card, and an Atome account.
There is no minimum spending limit, and there are different maximum spending for each type of payment card:
- Credit card: SGD 3,000
- Debit card: SGD 1,000
Yes, you can return items bought from IKEA Singapore, that you have paid via Atome. If you successfully return the item to IKEA Singapore, Atome will update the changes in your account accordingly.
Atome is completely interest-free. As long as you make your payments on time, you will not be charged any additional costs.
If you miss an instalment payment, Atome may charge a late payment fee. It's important to ensure that you have sufficient funds in your account to avoid any penalties.
If you are facing issues after these conditions, you should contact Atome directly –
- After selecting Atome as the payment option,
- After clicking the "placed order" button, and
- After being directed to Atome’s payment portal
If you are unable to select Atome as the payment option on the checkout page, you should contact IKEA Singapore.
If you have any questions or require assistance with your Atome account, please reach out to Atome's customer support team. They can provide you with the help and information you need for your account.