Do you have the CALYPSO ceiling lamp at home? We kindly ask you to return it at one of our stores.


26/09/2018
IKEA urges all customers that purchased CALYPSO ceiling lamps after 1st of August 2016 to double check the date stamp on the product and if it is between 1625 to 1744 (including), to return it in any IKEA store for a total refund.
IKEA takes product safety very seriously. All our products are tested and comply with applicable standards and legislation applied in the markets where they are sold.
IKEA has received customer reports of glass shades falling and to minimize the risk to our customers IKEA is recalling CALYPSO ceiling lamps with the date stamps numbers between 1625 to 1744. IKEA does not require any proof of purchase.
To confirm the date stamp, customer should carefully lift up the lamp shade and check the number written inside the lamp, as explained:
The date stamp required that IKEA requires seems like shown in the images above:
IKEA apologizes for the inconvenience and appreciates costumers understanding.
For more information please contact us.