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Customer service

Customer Service

Frequently asked questions
We will help you to find all the answers for all your questions, here.
About our products
From buying guides to assembly instructions,
find all our product information in one place.

• Planning tools
• Guarantees
• Secure it! Creating safer homes together
• Buying guides
About shopping
In store or online, discover how to make the most of your IKEA shopping experience..

• Find us
• Gift card
• Return policy
• IKEA apps
• About shopping
• Catalogue and brochures

800 20 30 20
(Free call)

+351 21 989 99 45
(From abroad)

Opening hours
Monday to saturday: 9am-10pm
Sunday and holidays: 9am-8pm

IKEA Business
Phone: 800 20 30 20

Horário de atendimento
Monday to friday: 9am-8pm
Saturdays: 9am-6pm
Click here.
Get a quick answer from
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Our services

You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier.
Whether you need a helping hand with installation or assembly, or you want to recycle your old furniture sustainably,
our professionals can do the hard work for you.
Measuring service with IKEA
IKEA Online and Instore Delivery service
Let IKEA make it easy assisting with assembling your products today
It is now easier to install your furniture with IKEA
We offer many options when it comes to planning your dream kitchen with IKEA
It is now easier to install your furniture with IKEA
interest free finance offer
Get your mattress recycled through IKEA
Rent a van