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Need personal advice? We're here for you with consultation & planning

Do you find it difficult to create a real home? Do you have difficulty determining the location or layout of a piece of furniture or don't really know where it fits? During an online appointment, our specialists from the shops will help you with your wishes, dreams and needs, and design your dream home together with you.


Consultation & planning: wardrobes

Design your dream wardrobe together with our wardrobe specialist

Could you use some help when it comes to wardrobe design? Our wardrobe specialists from the stores are ready to help you put together your dream PAX or PLATSA wardrobe online.

How does it work?

  • During the 45-minute online appointment, our specialist will go through everything with you to come up with the best solution for your personal needs.
  • All the sketches and other materials made are for you. You have the possibility to order the advised products directly online.
  • In order to create a suitable solution, we ask you to prepare a floor plan with exact dimensions and height of the room in question, location of doors, windows, sockets.
  • The wardrobe planning service is temporarily for free.

All appointments take place online at the moment, because our stores are closed.


Consultation & planning: BESTÅ system

Design the perfect BESTÅ storage solution for your living room together with our specialist.

At IKEA you'll find the right storage solution for every situation. Together with our specialist, you will create a BESTÅ storage unit to suit your needs during your online appointment.

This service is especially for the design of:

  • TV & media furniture
  • Buffet cabinets & sidetables
  • Sideboards & display cabinets
  • Bookcases & wall cabinets

How does it work?

  • During a 30-minute appointment, our specialist will go through everything with you online to find the best solution for your personal needs.
  • A BESTÅ storage solution Consultation & Planning appointment takes place online.
  • All the sketches and other material made are for you to keep. You have the possibility to order the recommended products directly online.
  • In order to create a suitable solution, we ask you to prepare a floor plan with exact dimensions and height of the room, location of doors, windows, sockets.
  • It is also important to think about the desired look of your furniture.
  • This service is temporarily for free.

Consultation & planning: seating area

Can you already picture yourself relaxing in your new seating area? The seating area in the living room often is the cosy center of your home. But how do you design the perfect seating area? Which sofa do you choose? Which pillows will fit nicely and how many? Would you like to add a rug? We can help you find an answer for these questions. We’re ready to give you personal advice about the best color combinations and lay-out of your new seating area.

How does it work?

  • During an 45 minute appointment, our specialist will create your ideal seating area with you.
  • A Seating area Consultation & Planning appointment takes place online.
  • You have the possibility to order the advised products online directly.
  • The most fun part is thinking about your wishes and exploring your options! We ask you to prepare yourself with the measurements of your space, with ideas of styles you like and which products definitely need to be part of your seating area (like a sofa, a rug and pillows).
  • This service is temporarily for free.

Consultation & planning: Bed and comfort

Waking up every morning in the bedroom of your dreams? Our sleep specialists provide online sleep advice based on your personal sleep needs. Based on your preferences and wishes, you will receive advice on which products are suitable for the ideal bedroom.

How does it work?

  • During a 30-minute appointment our specialist will go through everything with you to come up with the best solution for your personal sleep needs.
  • A Bed and Comfort Consultation & Planning appointment takes place online.
  • We ask you to think about the possible size, style and appearance of the bed. We are also curious about your sleeping pattern. Are you a back sleeper, a side sleeper or more of a belly sleeper?
  • Based on your preferences and wishes, we will advise you on a new mattress, slatted base, bed frame or bed textile.
  • At the end of the conversation you have the possibility to order the products directly.
  • This service is temporarily for free.

Consultation & planning: Babyroom

Baby on the way? Creating the perfect nursery can be tricky. Especially for future and existing parents, we offer online, personal advice for the ideal baby room that is both functional and safe.

How does it work?

  • During an appointment of 45 minutes our specialist will go through everything with you to come to the best solution for your personal needs.
  • A Baby Room Consultation & Planning appointment takes place online.
  • We ask you to think about the possible sizes, style and look of the baby's room.
  • During the video call, we'll go through the removal list and everything you'll need as a future or existing parent.
  • At the end of the conversation you have the possibility to order the products directly.
  • This service is temporarily free.

Consultation & planning: Bathrooms

Looking for a new bathroom, but could you use some help with furnishing it? Our bathroom specialists from the stores are ready to help you create the perfect storage solution for your bathroom. They will also give you useful tips and advice on matching accessories.

*For technical questions regarding the purchase and/or connection of bathroom fittings, you can unfortunately not contact our specialists. Do you need help assembling the storage solutions? You can make use of our furniture assembly service.

How does it work?

  • During a 30-minute appointment, our specialist will go through everything with you online to find the best solution for your personal needs.
  • A Bathroom Consultation & Planning appointment takes place online.
  • You have the possibility to order the recommended products directly online.
  • In order to create a suitable solution, we ask you to prepare a floor plan with exact dimensions and height of the room, location of doors, windows, sockets.
  • It is also important to think about the desired look of your furniture.
  • This service is temporarily for free.

IKEA for Business service

Whether you're creating a new restaurant, an office for a start-up, or a stylish shop, IKEA is happy to help you in a way that's right for you. Would you like customised interior advice, more information about specific products and services or would you like to be personally assisted by a permanent contact person?

How does it work?

  • After receiving the contact formyou filled in, we schedule an introduction meeting.
  • During this conversation we like to get to know your company. In addition, look at the desired look of the space/office and which services also fit? Together we discuss how IKEA can help you and you can focus on your business.
  • This meeting is free of charge

Consultation & planning: kitchens
*Note: not for free

Design your dream kitchen together with our kitchen specialist

Could you use some help when it comes to kitchen design? Our kitchen specialists from the stores are ready to help you put together your dream kitchen.

How does it work?

  • During an online appointment we discuss your wishes, dreams and needs for your kitchen.
  • We then go through the department options together to give you specific advice about, for example, appliances, based on your preferences of course.
  • You take care of the right measurements of the place where the kitchen will be located and we make a nice functional design.
  • We will go through the design with you and, if necessary, we can order the kitchen directly or request a measuring visit for you.
  • Duration: 2 hours
  • For the kitchen planning service the regular price of € 39 is valid. This you will get back as a refund when you order a kitchen of €500 or more.

All appointments take place online at the moment, because our stores are closed.


Interior advice
*Note: not for free

Do you have a hard time furnishing your home? Together with our interior designers you can create your dream interior. Every piece of furniture on the right spot, beautiful colours, the right materials and lighting that matches every activity.

We offer five types of interior advice:

  • Interior basic advice
  • Layout and furniture advice
  • Style advice
  • Lighting advice
  • Total interior advice

Prices start at € 29. We charge the regular amount for interior advice.


How does online personal advice work?

Did you make an appointment through the planservice? One of our specialists will contact you via videocall. He or she shares his screen with you, so that you can communicate clearly about your wishes and needs.