Skip to main content

Return & Recycling Service

With the eco-friendly IKEA return service, we take your old mattress, sofa, kitchen or white goods with us when we deliver the new one.

Your old items are recycled or reused to minimise their impact on the environment, in the most environmentally responsible ways. 


White Goods and Kitchen Return Services

Have you bought a new mattress, kitchen, appliance or sofa? On delivery, your old mattress, kitchen or appliances will be taken away and recycled in a responsible manner.

You can only book this service when you buy a new product in-store and have it delivered to your home.

Please note: this service is not available at IKEA Duiven at the moment.

Kitchen Recycling Service

We can disassemble your old kitchen for you, if you choose to have your new kitchen installed by an IKEA installation partner.

The price depends on the total volume of waste. Our partner will give you the exact price during the preparatory visit of the installation service.

Electrical Appliances Recycling Service

Are you buying an appliance from IKEA and do you want to get rid of your old one? You can give the old appliance away for free when the new one is delivered.

You can also return the old appliance to IKEA customer service.

White Goods Removal & Recycling Service

Do you want us to remove and take away your old appliance? Then take advantage of our white goods removal & recycling service. This costs 49.50 per appliance.

This service can be booked in the kitchens department in our stores.


Mattresses Return & Recycling service 

We give your old mattress a second life. Your old mattress is taken back and recycled responsibly. This service is always combined with home transport.

Price: 19.-

(Maximum of 2 mattresses returned per transport service, 2x up to 90 cm or 1x from 140 cm wide).


To apply:

  • Book at an information desk in the shop or the customer service department.
  • Or go to IKEA.com/services for more information. 

Sofa Return & Recycling service

When we deliver your new sofa, we take the old one back with us. Just as easy! Please indicate at the time of delivery that you would like to make use of this return service.

Price: 69.- per sofa

 

To apply:

  • Book at an information desk in the shop or the customer service department.
  • Or go to IKEA.com/services for more information. 

Frequently asked questions

When a new appliance is delivered, can I have the old one taken away?

If you buy new kitchen appliances or white goods from IKEA and have them delivered to you, you can also return your old appliances. The new-for-old principle applies here. This means that when an new appliance is delivered, you can return the same type of appliance. There are no extra costs involved.

If you already know before delivery that you would like to return your old appliance, it would be helpful to us if you could let us know this in advance, however, this isn't mandatory.

The transport company will only be able to remove old appliances if they are:

  • clean, dry and completely empty
  • disconnected and dismantled
  • ready to be taken away.

Small electrical appliances, batteries and lamps can also be returned to IKEA. You will find a Wecycle drop-off point at the customer service desk in store.