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Kitchen services

Kitchen services

Don't feel like doing it all on your own? Together with our kitchen specialists, we can make your dream kitchen a reality.

From designing to measuring and assembling and installing your kitchen. We can even take your old kitchen or appliances away with us for recycling.

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Information about the installation and assembly service

IKEA closely follows the developments around the corona virus. The health and safety of our customers and co-workers is always a top priority for IKEA. Therefore, our co-workers take temporary measures to avoid direct personal contact as much as possible:

  • No hands are shaken.
  • During assembly or installation, we ask you to keep an appropriate distance (at least 1.5 meter) from our co-workers.
  • In case of a cold, cough, sore throat or fever, the customer and/or co-worker can decide to cancel the service.

We appreciate your understanding.


Preparation

IKEA kitchen advice

Advice & design

During a appointment (2 hours), you can plan your kitchen with one of our kitchen specialists in an IKEA store nearby. This service costs € 39, but you get this as a discount when you order a kitchen of € 500 or more.

  • We will discuss your wishes, dreams and requirements for your kitchen.
  • We will then go around the department* together to give you specific advice based on your preferences on, for example, appliances.
  • You provide us with accurate dimensions of your kitchen space and we will come up with a beautiful functional design.
  • We will go through the design with you and if necessary we can order the kitchen directly or request a measurement visit for you.

*because of the current situation with Coronavirus we have limited capacity for these appointments. If your store closest by is fully booked, please check out the planning via telephone.

We're sorry, the forms are only in Dutch for now.

IKEA online kitchen advice

Make an appointment

During a 2-hour video call with a kitchen specialist from an IKEA store of your choice or our customer service, you can plan your dream kitchen. This service costs € 39, but you get this as a discount when you order a kitchen of € 500 or more.

  • We will discuss your wishes, dreams and requirements for your kitchen.
  • Our kitchen specialist will give you specific advice based on your preferences on, for example, appliances.
  • You provide us with accurate dimensions of your kitchen space and we will come up with a beautiful functional design.
  • We will go through the design with you and if necessary we can order the kitchen directly or request a measurement visit for you.

Design your own kitchen in 3D

You can, of course, use our kitchen planner yourself. You'll have to sit down in front of your computer because the kitchen planner doesn't yet work on smartphones or tablets.

To avoid mistakes, we strongly advise that you have the design checked by a kitchen specialist.


Transport

Click & Collect

Click & Collect EUR 15

Short of time but still want to order your kitchen cabinets or appliances online? Then order and pay for your items online and collect your products from the store at a time that suits you.

A complete kitchen is made up of many small and larger separate parts. To plan and order your new kitchen, we recommend that you first visit an IKEA store in your neighbourhood.

Collection & delivery

Collection & delivery 39.-

Our kitchens are designed and packed in such a way that you can take them home yourself. But if you prefer, we can also deliver them to your home or office. If so, we will deliver them on a date and time agreed with you.

Ask one of our kitchen co-workers in store or read more about our transport and delivery services.


Installation

Preparatory visit EUR 75.-*

If you make use of our Kitchen Installation Service, a preparatory visit will take place in advance as standard. An IKEA installation partner will measure the space to check that the kitchen you have designed actually fits. In addition, a number of preconditions are checked, such as the installation of water pipes and the required groups in your fuse box.

*This amount will be returned to you if you purchase the kitchen installation service.

Kitchen installation

A reliable installation company takes care of the complete installation of your kitchen, including preparatory visits and a 5-year guarantee on workmanship. The price depends on the number of cabinets in your kitchen.

Calculate the installation price for your kitchen below or talk to a kitchen specialist in one of our stores.

Kitchen appliance installation 40.-* (per appliance)

Need help installing your IKEA kitchen appliances? IKEA service partners will install your purchases professionally.

With this service, you receive a free 5-year guarantee on workmanship.

* Excluding one-off call-out charges: 39.-


After care

Return & recycle from 175.- + 89.-

With the return & recycle service, we remove your old kitchen, including kitchen appliances.

Removing your old kitchen costs 89.- per meter and depending on the total volume of waste, disposal costs at least 175.-.

Our partner will give you the exact price during the preparatory visit of the installation service.

Electrical appliances recycling service

Are you buying an appliance from IKEA and do you want to get rid of your old one? You can give the old appliance away for free when the new one is delivered. You can also return the old appliance to IKEA customer service.

Do you want us to remove and take away your old appliance? Then take advantage of our white goods removal & recycling service. This costs EUR 49.50 per appliance. This service can be booked in the kitchens department in our stores.

Kitchen Appliances Service

Kitchen Appliances Service

At IKEA, you receive a standard 5-year guarantee on kitchen appliances. This ensures that they will serve you for a long time to come.

This guarantee applies to the whole range with the exception of TILLREDA and LAGAN.

Has something gone wrong with your appliance? We're sorry to hear that your appliance isn't working the way it should. Read on to find the right service partner:


Terms and conditions for services

Read more about our Terms and conditions for services.


FAKTUM kitchen service

On 2 June 2014, the FAKTUM kitchen range was replaced by our METOD kitchens. Since 1 October 2016, it is no longer possible to order FAKTUM kitchen parts online. FAKTUM and METOD kitchens parts cannot be combined with each other. This has no impact on our service. The FAKTUM guarantee remains valid (10 or 25 years depending on the date of purchase).

Do you have a FAKTUM or METOD kitchen?

If you're not sure what kind of IKEA kitchen you have, look at the holes in the cabinets. FAKTUM cabinets have a single row of holes along the edge and METOD cabinets have a double row of holes. The pictures below show this difference.

FAKTUM guarantee

• 10-year guarantee: FAKTUM kitchens and parts purchased before 1 September 2007
• 25-year guarantee: FAKTUM kitchens and parts purchased from 1 September 2007

Do you want to make a claim under guarantee? Make sure you have the receipt to hand and contact customer service.