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Phone: 1.888.888.4532


Hours of Operation:
Sunday-Saturday: 9:00am – 10:00pm (EST)

Kitchen and Business Sales:
Sunday-Saturday: 9:00am – 8:00pm (EST)


To better help you navigate our phone menu, follow the prompts below based upon your needs:

  • For store information- Press 1
  • For assistance with an existing purchase- Press 2
  • To check delivery status or reschedule delivery- Press 3
  • To place an order or receive expert help with our products- Press 4
  • For help purchasing a kitchen or if you have already purchased a kitchen and need additional assistance- Press 5
  • For all other inquiries- Press 6


To participate in the recall or for additional information, visit an IKEA retail store, go to www.ikea-usa.com/recallchestsanddressers,
or call (866) 856-4532.