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              How to shop at IKEA

image of IKEA store

We want your next trip to IKEA to be as pleasant as possible. So, here are some tips on how to shop the easy way at our IKEA stores! IKEA stores have free parking and provide easy access for the disabled. Everything you need to shop is available at the entrance: pencils, paper, tape measures, store guides, catalogs, shopping carts, shopping bags and strollers.

Bring the kids!

The IKEA store is family-friendly. your kids can test all the toys in the children's department or have fun in the free supervised playroom while you shop. (Ask at the store about specific requirements.)
IKEA Store App

Everything you need!

Download the IKEA Store app with a smart shopping list at your fingertips you can save time by planning your purchases in the store.

Download here!
Google Play
Apple Store

Relax, there's no hurry

The store has lots of fully furnished showrooms. You can sit on the chairs, lie on the beds and try out everything. IKEA sales people won't bother you. Need help? Just ask.
price tag

Price tag information

You'll find lots of details on the price tag - colors, materials, sizes, etc. You'll find the shelf number if you can collect the item from the Self-Serve area or a message to contact staff if you need to collect it at Furniture Pick-up.
information sign

Contact staff here

You'll find IKEA staff at information desks with this symbol. They will arrange for you to collect your item at Furniture Pick-up if you need to.
girl eating

Time for a bite to eat

Our restaurant isn't just for delicious full meals - stop in for a quick sandwich, piece of cake or cup of coffee. Look for the special kids' menu, too!
a family shopping

Pick up your purchases

Check the notes you made of the shelf numbers to find your items in the Self-Serve area. There are plenty of carts and bags to help you get it all to the checkouts. Selected items need to be picked up in Furniture Pick-up after your purchase is complete.

How to pay

Our cashiers accept cash, credit cards, debit cards, and IKEA gift cards.
family putting items in car

Take it home today

Since most IKEA furniture is flat-packed, you can take it home today in your car and enjoy it tonight. If you'd prefer, IKEA can arrange home delivery at a reasonable rate - contact your local IKEA store for details.
famnig heart

It's ok to change your mind

If you are not entirely satisfied with your purchase, simply return the unused item in its original packaging within 90 days unless noted below. A receipt is required for all returns and exchanges. Refunds will be issued in the same method of payment as the original payment.

IKEA services

IKEA services
We have a wide range of customer services.


Answers to all the most frequently asked questions.