Skip to main content

ABOUT SHOPPING

It’s OK to change your mind

You have 365 days* to return your purchase, with proof of purchase and, if possible, the packaging. You can return any product — even if you assembled it — as long they're in an unused and re-saleable condition.
We will refund the amount you paid for the goods to a refund card or the same payment method. Custom made products are subject to specific terms. For more information, please visit the store or IKEA.pt.

*This policy is in addition to your statutory rights and IKEA commercial guarantees.

About this Return Policy
The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store in Portugal.

Custom made PERSONLIG counter tops and products from the Recovery/Bargain corner are subject to specific terms. More information at your store.
Pictogram of the number 365 enclosed by an arrow in the shape of a heart.