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OUR SERVICES

Picking and Delivery services

Most of our products are flat packed and designed in such a way that they can easily fit in your car. However, if you prefer to have your purchase delivered, you can choose among our range of delivery options.

Shopping online
If you’re placing an order online, we offer the following delivery options:
Pictogram of a truck.

Parcel delivery – 2 KD
Parcel delivery is used to deliver small items weighing up to 30kg. A parcel delivery can comprise multiple small packages. Some of our products are not suitable to be delivered via parcel, for example products containing mirrors or glass and all items shoud have dimensions less than 100x55x35cm. These will be transferred automatically to truck delivery where we can take better care of them. Parcel orders are delivered every day and delivery will only be door to door.
The charges for parcel delivery are for orders with an item weight of 0-30kg. Please note any individual product that weighs more than 30kg will be delivered to you via our truck delivery service.
Our parcel delivery orders are normally delivered within 24 hours.

Truck delivery – 10 KD
We will deliver all orders we classify as ‘large deliveries’ (items over 30kg), and any products we deem unsuitable for parcel delivery. Your delivery charge will be calculated at the checkout. Truck deliveries take place on nominated days depending on your location. After placing your order, you will receive notification email including the delivery date & our call center will contact you to confirm the order.
On the day of delivery, our delivery team will call you 1 hour before your delivery time to ensure that you are available to take delivery and to check with you that there are no unexpected access restrictions.

Shopping at IKEA Kuwait
When visiting our stores, you have different options to have your purchase delivered to your home. And, we don’t just stop at your front door, we deliver all the way to your room of choice.

Delivery service – 10 KD
We can deliver all around Kuwait. Book it at our sale desks located around the store or at the transport desk in the Customer Service department.For more information on the delivery service please call 18 4040 8 Ext. 970 / 971 / 974.

Picking with delivery service
This option is the combination of the delivery service with the picking service. All you have to do is to place an order at your local store, and we’ll pick the items on your shopping list and deliver them directly to your place.For more information on the picking & delivery service please call 18 4040 8 Ext. 970 / 971 / 974.
Pictogram of a parcel and a truck.Pictogram of a truck.Pictogram of a truck.Pictogram of a shopping list and a truck.