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How can we help?

Customer service

We want you to be able to find your preferred products for your home as quickly as possible, and also make it easy for you to buy them, regardless of where you are or how you would like to make your purchases.

At IKEA.ch, you can browse through products and buy them at any time. When you visit an IKEA store, you can touch and feel our ideas and inspirations – and then take them home with you. We also want to ensure that you receive fast assistance when you have questions or concerns.

So, feel free to visit our customer service web pages, send us an e-mail or give us a call. We’ll be happy to help!
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