Back to startpage

About services

Delivery service

You don’t wish to bring your purchases home by yourself? Then let us deliver it for you. We will deliver your order either via parcel or truck, depending on the size of your order or the nature of the products being delivered.
Our parcel delivery service
Have your items conveniently delivery to your home by DPD. Delivery time approx. 5 days; Monday to Friday 8 am - 6 pm.
Price
CHF 9.95
Good to know
- Your order cannot be more than 35kg in weight and 4m in circumference (2×height + 2×width + longest side).
- Our service partner will inform you directly about the delivery date and time window including how to track you parcel delivery. - Only valid in Switzerland and Liechtenstein.
Grey line
Our truck delivery service
Whether you are ordering online or from an IKEA store, we deliver everything directly to the room of your choice. You simply choose the most convenient delivery date and time window. Delivery time approx. 10 days; Monday to Saturday.
Price
Price                     Value of goods
CHF 59.00            up to CHF 150.00
CHF 99.00            from CHF 150.00 to CHF 1'500.00
CHF 149.00          CHF 1'500.00 and above
Good to know
- You can combine your delivery with our assembly and/or disposal service.
- The delivery price is calculated based on the original goods price (promotions are excluded).
- For deliveries over 3000 kg, please contact us for an individuel quotation.
- Only valid in Switzerland and Liechtenstein.
- Additional costs may be charged for restricted or difficult access areas.
Grey line
Our delivery service from an IKEA store
You shop, we take care of the rest.
We deliver your purchases directly to the room of your choice. If you only live about 30 minutes by car from the IKEA store*, then we can deliver your purchases to you as an express delivery.
Price
Delivery prices depend on the value of the goods:

Price**                  Value of the goods
CHF 49.00              up to CHF 150.00
CHF 69.00              from CHF 150.00 up to CHF 1'500.00
CHF 99.00              CHF 1'500.00 and above
How to book the service
Take your purchased goods directly to transport services at the customer services desk.
Good to know
- For even greater convenience, you can combine your delivery with our picking service. You can choose the delivery day and   time slot that is most convenient for you.
- We will prepare an individual quotation for deliveries over 3,000kg.
- The service price always refers to the original price.
- Additional costs may be charged for restricted or difficult access areas where special delivery equipment is required (e.g. a   crane).
- Only valid in Switzerland and Liechtenstein.
- Note the General Terms and Conditions for Delivery and Assembly Services of IKEA AG.
- Track your order.

* For the Vernier store there are a different conditions, for more information see the local web page.
** These prices only apply to items available from an IKEA store.
Grey line
Express delivery - from CHF 79.00
Our Express delivery service – from CHF 79.00
You shop, we take care of the rest. We deliver your purchases directly to the room of your choice. If you only live about 30 minutes by car from the IKEA store*, then we can deliver your purchases to you as an express delivery within 48 hours. Delivery time approx. 3-10 days working days. Delivery Mo-Sa.
Price
Price Value of goods
CHF 79.00 up to CHF 150.00
CHF 119.00 from CHF 150.00 to CHF 1'500.00
CHF 169.00 CHF 1'500.00 and above
This service is restricted to online ordering only and to a defined delivery zone, and will automatically appear for selection in the online checkout if your post code is in the corresponding delivery area.
Good to know
- This service can not be combined with any other service such as assembly or recycling.
- The delivery price is calculated based on the original goods price (promotions are excluded).
- Only valid in Switzerland.
- Additional costs may be charged for restricted or difficult to access areas.
Grey line
Our Pick-up Points
Our Pick-up Points service
The less expensive alternative to home delivery. You pick up your order from our external Pick-up Point and then take it home with you. Our external Pick-up Points are in Chur, Bedano and Berneck. Delivery to Pick-up Point ca. 10 working days.
Price
Price Value of goods
CHF 10.00 up to CHF 150.00
CHF 30.00 from CHF 150.00 to CHF 1'500.00
CHF 50.00 CHF 1'500.00 and above
How to book the service
You can book this service online, by phone or with a co-worker at an IKEA store.
Good to know
- Our Pick-up Points are operated by an external IKEA Partner.
- Pick-up Points are only order collection points and offer no other IKEA services.
- You can select your preferred pick up day (Mo-Sa) in the checkout process.
Select your preferred Pick-up Point below for further information:

OK