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About our products

Guarantees

We have complete confidence in the quality of our products, which is why many products are covered by guarantees whose periods extend beyond what is required by law. The guarantee period begins on the date of purchase, so please be sure to keep your original purchase receipt.

IKEA offers a basic guarantee of two years on its entire range of products.
>>> General Terms and Conditions for Guarantees (PDF)
Please note: All PDF documents are in German.
Bathroom
Free 3 year guarantee
10 years
GODMORGON
What is covered by this guarantee?
This guarantee applies only to home use. It covers defects in materials and workmanship in the following products:
• GODMORGON furniture
• GODMORGON legs
• ODENSVIK, TÖRNVIKEN and HAGAVIKEN, porcelain washbasins including sink strainer.
• BRÅVIKEN, HÖRVIK and BODVIKEN, washbasins made of granulated marble, including sink strainer.
What is not covered by this guarantee?
This guarantee does not apply if products have been stored incorrectly, altered, mounted, assembled or installed improperly, used improperly or in ways other than those intended, or cleaned using unsuitable methods or cleaning products. This guarantee does not cover normal wear and tear or cuts or scratches caused by impacts or accidents. It also does not apply if products are used for commercial purposes, outdoors or in a corrosive environment. The guarantee also does not cover incidental or consequential damages.

More information:
• GODMORGON bathroom systems, wash-basins and mixer taps (PDF)
Grey line
Sofas and armchairs
10 years
Living room
What is covered by this guarantee?
This guarantee applies only to home use. It covers defects in materials and workmanship in the following products:
• Frame
• Seat and back cushions in the following products:
• EKEBOL 3-seat sofas
• EKENÄS armchairs and stool
• EKERÖ armchairs
• EKTORP series
• FÄRLÖV series
• KARLSTAD 3-seat sofas
• KIVIK series
• KLIPPAN 2-seat sofas
• KNOPPARP 2-seat sofas
• LANDSKRONA series
• MELLBY armchairs
• NOCKEBY series
• NOLBYN armchairs
• NOLMYRA armchairs
• NORSBORG series
• POÄNG armchairs and stool
• SÖDERHAMN series
• SÖRVALLEN series
• STOCKHOLM series
• STOCKSUND series
• STRANDMON armchairs
• TIDAFORS series
• TIMSFORS series
• VALLENTUNA series
• VEDBO armchairs
• VIMLE series
This guarantee does not cover fabric or leather upholstery.

This guarantee does not apply to:
• JENNYLUND armchairs
• MUREN armchairs
• POÄNG cushions
• POÄNG children’s armchairs
• TULLSTA armchairs
More information:
• Sofas and armchairs (PDF)
Grey line
Bedroom furniture
10 years
PAX
What is covered by this guarantee?
This guarantee covers defects in materials and workmanship in the following components of PAX/KOMPLEMENT wardrobes and interior fittings:
• Frames
• Hinged doors and hinges
• Dividers for frames, shelf inserts and sectioned shelves
• Sliding doors and sliding door mechanisms
• KOMPLEMENT interior fittings

This guarantee applies only to home use.
Which products are not covered by this guarantee?
KOMPLEMENT insert for pull-out tray,
KOMPLEMENT jewellery insert for pull-out tray,
KOMPLEMENT divider for pull-out tray and
KOMPLEMENT tray 3-pack.
More information:
• PAX wardrobe system (PDF)
25 years
Mattresses
What is covered by this guarantee?
This guarantee covers defects in materials and workmanship in the following components (described below) of our SULTAN mattresses and/or spring mattress beds, and is valid from the date of purchase. The original receipt is required as proof of purchase. The guarantee applies only to home use.
• Wooden frame and springs in spring mattress beds.
• Springs in spring mattresses.
• Foam core in foam mattresses.
• Latex core in latex mattresses.
• Wooden frame and slats in slat frames.
• Electric motor in electrically operated bed bases (five-year guarantee).
Products not covered by this guarantee:
All mattress pads: SULTAN TÅRSTA, SULTAN TVEIT, SULTAN TAFJORD; SULTAN LADE slat frame.
Detailed information:
Grey line
Kitchen
Free 5 year guarantee
10 years
25 years
METOD kitchen system
What is covered by this guarantee?
This guarantee covers the following parts of the METOD kitchen system:
• Frames
• Fronts
• UTRUSTA hinges
• MAXIMERA fully-extending drawers
• UTRUSTA shelves made of tempered glass or melamine
• Legs
• Cover panels
• Deco strips/mouldings
• Worktops that are at least 3.8 cm thick
• All sinks except for FYNDIG sinks
• UTRUSTA dish drainers for wall cabinets
What is not covered by this guarantee?
FÖRVARA drawers, wire baskets, knobs and handles, and LILLTRÄSK, FYNDIG and LAGAN worktops and FYNDIG sinks. FÖRVARA drawers have a ten-year guarantee. The 'General Conditions for Guarantees' apply to all other products.
Detailed information:
Grey line
Workspace furniture
10 years
GALANT / BEKANT
What is covered by this guarantee?
This guarantee covers defects in materials and workmanship in all the main components of the BEKANT desk series and the GALANT storage system, and is valid from the date of purchase.
The guarantee applies only to home use.
Which products are not covered by this guarantee?
The following products in the BEKANT desk series and the GALANT storage system are not covered by the guarantee:
• BEKANT desk-top shelf
• BEKANT screen for desks
Detailed information:
Grey line