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Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your new sofa.
Frequently Asked Questions?
Frequently Asked Questions
Here you will find the answers to our most popular questions.
Frequently Asked Questions
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Subscribe to our Enewsletter
The best way to stay informed about our latest events and offers.
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Send us an Email or Write to Us
Send us an Email or Write to Us
Want to ask a specific question? Write to us by email or send us a letter.
Send us an email or write to us
Call us
Call us
If you would like to reach us by phone, simply call 1-866-866-IKEA (4532).
Contact Your Local Store

Shop online, our website is open 24 hours a day, 7 days a week!
How to shop online


Online order phone support hours (ET)
Monday to Friday
9:30am - 12am
9:30am - 11pm
9:30am - 9pm
Online payment options
You can use the following payment methods on VISA credit, MasterCard credit and IKEA gift cards

Assembly plans

To locate assembly plans for your IKEA product, visit the product’s page.