Contact us
Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your new sofa.

Frequently Asked Questions
Here are some of the most popular questions:
Where do I find IKEA store returns/exchange information?How do I buy a kitchen?


Contact us
Online order phone support hours (EST)
Monday to Friday: 9:30am - 12am
Saturday: 9:30am - 11pm
Sunday: 9:30am - 9pm
Find a location
Monday to Friday: 9:30am - 12am
Saturday: 9:30am - 11pm
Sunday: 9:30am - 9pm
IKEA Canada
1065 Plains Road East
Burlington ON
L7T 4K1
1065 Plains Road East
Burlington ON
L7T 4K1
Phone
1-866-866-IKEA (4532)
1-866-866-IKEA (4532)
Fax
1-877-471-4532
1-877-471-4532
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Get in touch with us anytime and we will get back to you as soon as possible.
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In store payment options
IKEA gift cards (not accepted at the Restaurant or Bistro or Swedish Food Market), VISA credit and debit card, MasterCard credit and debit, American Express, debit card, Apple Pay and cash.
Pick-Up and Order Points payment options
VISA credit and debit, MasterCard credit and debit, American Express, debit cards, IKEA gift cards and Apple Pay. Please note that cash is not accepted as a form of payment.
Online payment options

Order IKEA Gift Cards

Give a gift that's sure to please
IKEA gift cards (not accepted at the Restaurant or Bistro or Swedish Food Market), VISA credit and debit card, MasterCard credit and debit, American Express, debit card, Apple Pay and cash.
Pick-Up and Order Points payment options
VISA credit and debit, MasterCard credit and debit, American Express, debit cards, IKEA gift cards and Apple Pay. Please note that cash is not accepted as a form of payment.
Online payment options

Order IKEA Gift Cards

