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Contactless service

IKEA Contactless service

Keeping our social distance and staying close to home has become the norm due to COVID19.

To protect the health and safety of our customers and coworkers during this time, IKEA is providing contactless services to all our customers. From product orders to home planning consultation, our contactless service can help you shop safely at home.


Click & collect

Our Click and collect service is available at all our IKEA stores. A contact-free, simple, quick and easy service!

Simply purchase online, then collect your products from IKEA store.

    STEP 1. Shopping

    Did you find a product that you wanted? Start adding what you need in the shopping bag.

    STEP 2. Payment/ Apply for pickup service

    At the checkout, apply for service and schedule pickup time and location.

    An application can be made from the next day up to 2days later.

    Once you applied for the service, reservation information will be sent via email.

    STEP 3. Pick up

    Each store has different pickup locations. Be sure to check out the pickup location before visiting the store.

    Make sure the product you pickup is the product that you purchased.


    Phone ordering service

    To help serve you in the most comfortable way possible, Phone ordering service is available for you.

    You will receive a friendly help while purchasing the product you need.

    Contact us

    1670-4532

    Mon - Sun

    10am - 9pm


    Contactless planning service

    It all matters when you’re thinking of creating space perfect for you! Discuss your ideas with our experienced planner and we'll help nail down the details for you.

    We help you with inspirational and functional solutions for different areas of your home or business through contactless service.

    Home furnishing consulting

    Anything from recommending furnitures to arranging furnitures, our experienced planner will help you create a place that's perfect for you.

    Book an appointment on a time and day that suits you. You will receive our service without having to wait.

    *To book our contactless planning service, select 'Phone consulting' under store selection.


    Kitchen planning service

    Anything from cabinets, home appliances, lighting and the position of your sink, our experienced planners can easily help you nail down the details of your dream kitchen.

    Book an appointment on a time and day that suits you. You will receive our service without having to wait.

    *To book our contactless planning service, select 'Phone consulting' under store selection.