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Remote SMÅSTAD Planning Service

Short on time? Live too far from an IKEA store? A team of knowledgeable and experienced staff are ready and waiting to help you realise your design ideas over the phone and using online tools. Support service for creating a SMÅSTAD plan based on your design requirements.

Remote SMÅSTAD Planning Service
Remote SMÅSTAD Planning Service

How much does it cost?

Free of charge

How to book an appointment

※The service is provided only in Japanese.

Book your appointment on Remote storage furniture planning service (Pax/SMÅSTAD/Besta).

Changing or cancelling appointments

  • Change or cancel your booking by clicking the link in the email.

Terms of Service

Please read the Terms of Service here, and the Act on Specified Commercial Transactions here.
*Japanese only.

Service Procedure

Remote SMÅSTAD Planning Service is carried out over the phone and using online tools. (Time required: approx. 1 hour)

1. Reserve a Remote SMÅSTAD Planning Service appointment

2. Plan your design solution over the phone with an IKEA staff member

3. Payment

4. Delivery and installation


  • This service is for SMÅSTAD storage systems only. For other storage ranges please click here:  Customer Services
  • For general IKEA furniture series, please use the Home Furnishings Consulting Service (appointment only and service fee incurred) to design and coordinate specific rooms with furniture, curtains, and other home furnishings.
    Remote Interior Planning Service


We will assemble IKEA furniture at your home.

See details

Delivery & Collect

We offer delivery services depending on products purchased.

See details

Installment Payment

A great way to finance large purchases.

See details