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IKEA recalls GUNGGUNG children’s swing for risk of serious injury

17 September 2014

IKEA urges customers who have a GUNGGUNG children’s swing to immediately remove the swing from children and bring it back to any IKEA store or contact Customer Support Center for a full refund.

IKEA has received reports of incidents showing that the suspension fittings do not live up to our quality requirements posing a risk of serious injury.

GUNGGUNG children’s swing has been sold on all IKEA markets since March 2014 at the earliest.

Proof of purchase (receipt) is not required for a full refund. For more information, please contact IKEA toll-free at 0120-151-870 or E-mail at IKEA.RECALL@ingka.com with the following information:

・Name
・Phone number
・Product name (GUNGGUNG children’s swing)

IKEA apologizes for any inconvenience this may cause.


IKEA Japan customer support centre
Toll Free Number: 0120−151-870
Service hours: 10:00-19:00

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