IKEA recalls for repair
12 December 2013, SMILA wall mounted lamps due to strangulation hazard
IKEA urges all customers that have an IKEA SMILA wall mounted lamp to check immediately that the lamp and cord are out of reach of children when in a cot or playpen and securely fastened to the wall. Loose lamp cords can present a strangulation hazard to infants and young children.
Customers are asked to contact Exchange & Returns department or call Customer Services toll free on 0120−151-870 to receive a repair kit free of charge containing a warning label, safety instructions and self-adhesive fasteners for fixing the lamp cord to the wall.
IKEA reminds customers that any corded product such as a window covering or blind can present a strangulation hazard. Accessible cords should always be kept out of reach of young children.
IKEA apologises for any inconvenience this may cause.
IKEA Japan customer support centre
Toll Free Number: 0120−151-870(Service hours: 9:30-18:00)