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Customer service

Helping you help yourself 

We offer convenient self-service options that you can use yourself. If you want to check the order status, cancel the order, check the stock, or forget something at the store, please check the pages below.

Manage your order

Change the delivery date / time and cancel the order.

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Stock check

How to check the stock of each store and online store

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Lost and found

Your lost items can be checked on iLost.

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Spare parts

Find and order screws and get it delivered to your mail box.

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Do you still have questions?

Currently, the number of inquiries is increasing, and it is still very difficult to connect by phone or chat.

We also have frequently asked questions. Please take a look before making inquiries.

IKEA store

Find an IKEA near you

Visit us in store and get inspired. We're open and excited for your visit. Browse our products, walk through our room settings, and grab a bite to go.

Find your IKEA

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