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IKEA grants €26m globally to protect the health and livelihoods of communities, co-workers, supplier

    IKEA touches the lives of millions around the world and has long promised to stand by the side of many people.
    This is true now more than ever.

    To that end, IKEA Retail (Ingka Group) today announced a series of wide-ranging commitments to help protect the health and livelihoods of those affected by the coronavirus pandemic, including communities, customers, co-workers and its partners. In addition, the IKEA Foundation is announcing a funding commitment to support the emergency response.

    “These are extraordinary times and our absolute priority is ensuring the health and safety of co-workers, customers, suppliers and communities. We are still adjusting to this new reality but are doing all we can to ensure business continuity for the future and continue to make people’s lives at home better. We do not know when this challenge will be behind us, but by working together we believe we will emerge stronger than ever”, said Peter Betzel, CEO & CSO, IKEA India.

    “We are guided by a simple, yet the powerful vision of creating a better everyday life for many people. It is forever part of our business and guides us no matter how good or challenging times are. Our focus is now on accelerating the actions we are taking to help the communities most affected and supporting the many people and our partners across the world”, said Jesper Brodin, CEO, Ingka Group.

    Helping the communities most in need

    Ingka Group will be taking an initial step of supporting emergency relief with €26m of in-kind donations, allowing its 30 countries in which it has operations, to take more immediate action in their local communities. Prioritising the needs of high-risk groups and those leading relief efforts, this will focus on providing necessities such as beds, bedding, food and toys to hospitals, medical centres and shelters.

    All over the world, the IKEA business has already been supporting local communities in a variety of ways. For example, furniture, face masks and gloves have been donated to hospitals in China, Spain and Sweden and the IKEA Hyderabad store in India has helped to set up a quarantine centre with 200 beds, bedding and furniture.

    The IKEA Foundation is also committed to provide up to €10 million, primarily to help existing partners with coronavirus-specific programmes supporting communities around the world in conjunction with the response plans of national governments.

    Caring for our 166,000+ co-workers

    People are at the heart of the IKEA business. The main priority is to, therefore, secure the livelihoods for as many co-workers as possible for as long as possible. This is also one of the reasons to continue to keep some of the operations safely open through e-commerce and click and collect. The company has provided its country operations with a framework of support and secure income stability for the initial phase and will continue to develop a long-term approach as the situation evolves. Additionally, it is offering additional parental leave for those at home with children, provided more flexible work arrangements and enabled training and competence development from home for all of its co-workers.

    Reassuring our suppliers and tenants

    Ingka Group is working together with the most vital and vulnerable small and medium-sized suppliers and service providers including social entrepreneurs, supporting them with a set of pro-active measures including cash flow relief. In this way Ingka Group will ensure the continuity of vital business processes and services and come back stronger than before. Additionally, the company believes that by working together and supporting tenants it will manage the new situation. As a result, Ingka Centres, operating shopping centres, if there is a government decree, will ensure that the period of closure will be rent and service charge free for some 2000 tenants (as per 26 March).

    Helping people enjoy a better life at home

    People depend on IKEA for affordable, good quality furniture that makes their homes and lives better. With almost a third of the world’s population now at home, this is more important than ever.

    Today, around 282 out of 380 IKEA stores around the world operated by Ingka Group are temporarily closed. In China, all stores have reopened other than the store in the Wuhan district. The situation is being assessed hour by hour and all decisions are being made in collaboration with governments, local authorities and health care professionals.


    About Ingka Group

    Ingka Group (Ingka Holding B.V. and its controlled entities) is one of 12 different groups of companies that own and operate IKEA retail under franchise agreements with Inter IKEA Systems B.V. Ingka Group has three business areas: IKEA Retail, Ingka Investments and Ingka Centres. Ingka Group is a strategic partner in the IKEA franchise system, operating 380 IKEA stores in 30 countries. These IKEA stores had 839 million visits during FY19 and 2.6 billion visits to www.IKEA.com. Ingka Group operates business under the IKEA vision – to create a better everyday life for the many people by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford it.

    About IKEA India

    IKEA India, part of Ingka Group opened its first retail store in Hyderabad in August 2018, followed by online stores in Mumbai, Hyderabad and Pune in 2019. Mumbai is the first IKEA market to launch with online without physical stores. The ambition is to enter the top Indian cities with a multichannel approach. IKEA Purchasing has been sourcing from India for over 35 years. There are 60+ suppliers with 45,000 direct employees and 400,000 people in the extended supply chain in India producing for IKEA stores worldwide. Two Indian social entrepreneurs are engaging 1500+ women artisans in India to make special limited-edition collections for IKEA!

    About IKEA Foundation

    The IKEA Foundation (Stichting IKEA Foundation) works to create a better everyday life for the many people. As the philanthropic arm of Ingka Foundation, the owner of the Ingka Group of companies, we focus on improving the lives of vulnerable children by enabling their families to create sustainable livelihoods, and to fight and cope with climate change. Learn more at www.ikeafoundation.org and www.facebook.com/IKEAfoundation.