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Our Navi Mumbai store is open: Your shopping needs are safe and sound with us.

It’s safe to say, we’re our Navi Mumbai store is open. The safety and security of our customers and co-workers remain our highest priority and we have been working hard to welcome you safely. Several measures are in place so you can enjoy a safe and comfortable shopping experience. Our store opening hours will currently be 11 am to 7 pm, while enabling a stricter control of the capacity of our store by limiting the number of visitors at one time. Keeping safety in mind, the children's play area, Småland is temporarily closed. However, the restaurant is open & IKEA Café will be open for takeaways.

We hope to be saying a socially distanced ‘Hej’ to you soon. Please also consider our all-new all-safe Click & Collect service where you order online and pick up your order in a contactless way from the store parking. Or, if you prefer to shop online, we will deliver the order to your home.

Register for a pre-booked slot before visiting the store

Hej Mumbaikar! We can’t wait to meet you in the IKEA Navi Mumbai store. But, safety first. In order to ensure a safe shopping experience for our customers, we are welcoming visitors only with pre-booked slots by completing the following online registration form. This allows us to manage the number of people we have in the store at any given time, in line with the current guidelines in the city. Our extensive safety measures are there throughout your visit, including temperature checks upon entry, multiple sanitisation points in-store, indicators for social distancing, and more. Looking forward to seeing you soon, with your mask on, of course Sometimes, you may see that all booking slots are full. But don't worry. We are currently following a two-week advance booking opportunity. So new slots open up every day. Further, due to the addition of extra slots or any cancellations, the availability of slots is likely to change on daily basis. So do continue to visit the website to find an available slot that works best for you. Thanks for understanding. And thank you for cooperating with us to help you have an inspiring yet safe shopping experience.

Click and collect

We have introduced “Click and Collect” services for our customers. Using Click and Collect, you can order your favourite products online and collect them from the click and collect area in the store carpark. On reaching the designated area, you will receive clear instructions on how to collect your products., An IKEA co-worker will then bring your goods to you in the carpark. ​

Click and Collect service is offered at a flat rate of Rs.200. T&Cs apply. This service is only applicable to IKEA stores.​

Steps for Safer Shopping at the Store

Some of the safety measures for customers include contactless temperature checks and mandatory face masks. The store shopping bags and trolleys are regularly sanitised as per local norms. There will be contactless hand sanitiser machines, indicators on the floor for social distancing, and physical barriers for extra safety during shopping. There will also be queue management for line-ups, and separation screens around sales points, cash registers, customer service points, and more. Along with this, other safety checks like face shields, masks, and gloves for all consumer-facing co-workers are in place. Any third-party personnel who enter our units are subject to the same strict safety protocols.

Social distance shopping

To ensure a safe shopping experience, we ask that if you can, please shop alone. Only bring one other person from the same household if you need special assistance or if you need to bring your children with you.

There will be a queuing system outside to manage entry into the store. Please bear in mind that due to the implementation of additional safety measures, queuing times will be a little longer. We appreciate your patience and understanding during this time.

We will have co-workers and signage throughout the store to help you stick to social distancing guidelines.

Extra cleaning and safety precautions

As you might expect, we'll be doing extra scrubbing, cleaning, and sterilising to make the whole store as safe as possible for you.

Hand sanitisers will be stationed throughout the store, as will new protective screens at key points such as checkouts.

We recommend you come prepared with ready-made lists and your own bags. 

Cashless payments are safer.

To reduce the amount of contact between you and our co-workers, we advise you to avoid cash payment and pay using your cards instead.

We have also installed protective screens at key points across the store including checkouts to provide extra protection.

Food​

Our restaurant is open and IKEA Café will be open for takeaways.

Play Areas​

For your safety, our Småland crèche and other indoor and outdoor play areas will remain closed for now.


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