Our Hyderabad store is open now : Your shopping needs are safe and sound with us.
It’s safe to say, we’re open again. The safety and security of our customers and co-workers remain our highest priority and we have been working hard to welcome you back safely. Several measures are in place so you can enjoy safe and comfortable shopping experience. Our store opening hours will currently be 10 am to 6 pm, while enabling a stricter control of the capacity of our store by limiting the number of visitors at one time. For now, we are not allowing children below 10, pregnant women, and people above 65. Keeping safety in mind, the IKEA Restaurant, and the children's play area, Småland will open later. However, the IKEA Café will be open for takeaways.
We hope to be saying a socially distanced ‘Hej’ to you soon. Please also consider our all-new all-safe Click & Collect service where you order online and pick up your order in a contactless way from the store parking. Or, if you prefer, we of course can deliver the order to your home.
Steps for Safer Shopping at the Store
Some of the safety measures for customers include contactless temperature checks and mandatory face masks. The store shopping bags and trolleys are regularly sanitised as per local norms. There will be contactless hand sanitiser machines, indicators on the floor for social distancing, and physical barriers for extra safety during shopping. There will also be queue management for line-ups, and separation screens around sales points, cash registers, customer service points, and more. Along with this, other safety checks like face shields, masks, and gloves for all consumer-facing co-workers are in place. Any third-party personnel who enter our units are subject to the same strict safety protocols.
Social distance shopping
To ensure a safe shopping experience, we ask that if you can, please shop alone. Only bring one other person from the same household if you need special assistance or if you need to bring your children with you.
There will be a queuing system outside to manage entry into the store. Please bear in mind that due to the implementation of additional safety measures, queuing times will be a little longer. We appreciate your patience and understanding during this time.
We will have co-workers and signage throughout the store to help you stick to social distancing guidelines.
Extra cleaning and safety precautions
As you might expect, we'll be doing extra scrubbing, cleaning, and sterilising to make the whole store as safe as possible for you.
Hand sanitisers will be stationed throughout the store, as will new protective screens at key points such as checkouts.
We recommend you come prepared with ready-made lists and your own bags.
Cashless payments are safer.
To reduce the amount of contact between you and our co-workers, we advise you to avoid cash payment and pay using your cards instead.
We have also installed protective screens at key points across the store including checkouts to provide extra protection.
What’s not open just yet
Our restaurants will be closed until it is safe to re-open them again.
For your safety, our Småland crèche and other indoor and outdoor play areas will remain closed for now.