The PATRULL KLÄMMA or PATRULL SMIDIG pressure mounted safety gates are safe to use in a doorway between rooms or at the bottom of a staircase.
IKEA has received reports where the friction between the wall and the pressure mounted safety gate has been insufficient to hold the gate in its intended position. In addition, the lower metal bar could constitute a tripping hazard. The gate poses as a fall hazard with risk of injury if mounted at the top of a staircase. There have been 3 reports identified where children have been injured as a result of falling downwards on stairs.
Customers who wish to keep their PATRULL KLÄMMA or PATRULL SMIDIG safety gate for use in a doorway between rooms or at the bottom of a staircase can contact IKEA to free of charge receive updated user instructions and new adhesive warning labels to put on their safety gate.
Customers who wish to return their PATRULL KLÄMMA or PATRULL SMIDIG safety gate are welcome to do so for a full refund at the Customer Returns Department in their nearest IKEA, or exchange for the PATRULL or PATRULL FAST safety gate, which are suitable for the top of the stairs.
Any PATRULL safety gate extension unit bought with the PATRULL KLÄMMA or PATRULL SMIDIG safety gate may also be returned for a full refund or exchange. Proof of purchase is not required to obtain the refund.
PATRULL KLÄMMA and PATRULL SMIDIG safety gates have been sold since August 1st 1995. This recall only affects products with a date stamp of “1510” or earlier, since all newer models will include updated user instructions and updated adhesive warning labels for the gate. For more information, contact IKEA on 01 541 3302.