How did you get started in IKEA and what have you done so far?
I joined IKEA as a part time sales co-worker in the then cook shop department while studying furniture and product design at university, I realised that to work for IKEA aligned really well with what I was doing at university and hoped it would lead to a job at the end as I wanted to utilise the skills I had gained. I soon found a function and permanent home within communication and interior design that allowed me to do this. This year I will celebrate 18 years with IKEA, I’ve worked as a visual merchandiser and interior designer, I have lived and worked in a number of different countries and currently I am the communication and interior design manager in the Croydon store.
Why did you want to work with IKEA?
I originally joined IKEA because of the opportunities it had to offer me, I wanted the chance to use the skills I had gained through university. What has kept me at IKEA are in part those opportunities but more importantly the IKEA vision and values, I really love the idea of great design at a price people can afford, I love solving the challenges thrown up by the way we live and providing solutions for the people visiting our store. I really enjoy talking with our customers to understand how they live and how we can be better.
What is your favourite aspect of the IKEA culture and values?
This often changes for me my focus can shift but what I really connect with is togetherness and enthusiasm, I really enjoy working as part of a team where each member is valued for what they bring and that co-workers from all levels can contribute to ensure that their perspective is taken in to account, solutions are developed by co-operation between people and functions.
What are the most inspiring responsibilities or tasks you have in your current role?
I take huge energy today from the people that I work with, the responsibility of building and leading a team of talented creative individuals is very challenging but really motivating to me. Recruiting, training and developing talent seeing each individual succeed and support IKEA to grow. I also take a lot of energy when contributing to all the projects that we take on as a team, pushing not only the interior designers and visual merchandisers but also my partners in other functions to really think about the customer and the shopping experience in the store, how can we really connect with and inspire our customers.
What advice would you give someone thinking about this job?
Be prepared to take responsibility, to make decisions, to take action, the only wrong decision is to do nothing. The only expectation is that you learn from your mistakes and build on that learning to make better decisions in the future.