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IHP error message device

There might be an issue

You are trying to access the IKEA Home Planner from a handheld device (mobile phone, tablet etc.).
What does that mean?
Unfortunately it is today not possible to install the planner on this kind of device.
Please switch to a stationary computer or laptop to use the planner.
As an alternative, you are always welcome to visit one of our stores. Please note that if you are a IKEA Family member or have another IKEA profile, make sure you bring your username and password to the store so we can help you.
Want to find out more on what you need to use the IKEA Home Planner?
I want to try the IKEA Home Planner anyway.