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SLADDA bicycle guarantee
Everyday life at home puts high demands on bicycles. SLADDA bicycle is tested to comply with our strict standards for strength and durability. This means that we can offer you a guarantee against defects in materials and workmanship that covers SLADDA bicycle frame and belt drive.
IKEA recalls SLADDA bicycle due to risk of falls if the drive belt snaps
How long is the guarantee valid? The guarantee for the belt drive is 10 years and the guarantee for the bicycle frame is 25 years. The original purchase receipt is required as proof of purchase and the guarantee is valid from the date of purchase.
What is covered under this guarantee?
This guarantee applies to standard use on roads and cycle paths and covers defects in material and workmanship of:
The belt drive (10-year guarantee)
The frame (25-year guarantee)
Product parts and components not covered under this guarantee
This guarantee does not apply to any other parts or components of SLADDA and only applies to the belt drive and frame.
To replace parts (e.g. worn brake pads or broken parts from an accident) please call IKEA Customer Service or contact your local IKEA store. Use only genuine original replacement parts. If you use anything other than genuine replacement parts you may compromise the safety of your bicycle.
What will IKEA do to correct the problem?
IKEA will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA, through its own service operations will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this guarantee, IKEA will pay the costs of repairs, spare parts, labour and travel for repair staff that IKEA incur, provided that the product is accessible for repair without special expenditure. This does not apply to any repair work not authorized by IKEA. Replaced parts become the property of IKEA.
If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. It is IKEA that determines, at its sole discretion, what constitutes an appropriate replacement.
What is not covered under this guarantee?
This guarantee does not apply to products that have been stored, assembled or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned using the wrong cleaning methods or cleaning products.
This guarantee does not cover normal wear and tear, rust or scratches, or damage caused by impacts or accidents.
This guarantee does not cover consequential or incidental damage.
Modifications, adaptations, alterations and repairs of the product made by any part without authorization by IKEA are not covered by this guarantee.
If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport.
For customers in the US only: some states do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you.
The SLADDA bicycle is designed to require minimal maintenance. Simply clean your bicycle with water or with a mild detergent and a non-abrasive sponge if very dirty. As with all bicycles, SLADDA is best protected against rust if stored indoors.
For your safety
This bicycle is intended for use on roads and bicycle paths and not for performing stunts, jumps or off-road use. Riding this bike in a way or in an environment for which it is not suitable may put you at risk of injury and may damage the bicycle.
After you have ridden your bike the first 20 km (approximately 12 miles) we advise that you once again check that all screws and fittings are secured, and re-tighten if necessary.
Test your bike before riding
Before riding your bicycle you should perform a safety check on level ground and away from heavy traffic. It is important that you ensure all parts are fastened and working properly and that you are familiar with the controls and features of your bike, such as the rear wheel coaster brake and automatic gears.
WARNING: as with all mechanical components, the bicycle is subjected to wear and high stress. Different materials and components may react to wear or stress fatigue in different ways. If the design life of a component has been exceeded, it may suddenly fail possibly causing injuries to the rider. Any form of cracks, scratches or change of colouring in highly stressed areas indicate that the life of the component has been reached and it should be replaced.
How country, provincial and state law applies
This guarantee gives you specific legal rights, and is in addition to your statutory legal rights.
Observe your national bicycle laws and regulations regarding bicycle lighting, riding on pavements/roads or cycle paths, helmet laws, child carrier laws and traffic laws. It is your responsibility to be aware of the laws that are applicable in your country.
How to reach us if you need assistance
Contact your local IKEA store. You will find the address and phone number in the IKEA catalogue or at www.IKEA.com