Helping you help yourself
Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self service options which will let you do just that!
Track your order, view your order history or cancel an orderRead more
Return or exchange products
Find out all about how to exchange or return your products.Read more
Find out if what you are looking for is available.Read more
Missing a part
Order fittings and spare parts.Read more
Frequently Asked Questions
Search for answers to your questions in the search bar below. For assembly instructions, dimensions or stock status of a specific product, use the search bar located at the top of our website.
Our stores and planning studios are open and ready to welcome you safely with plenty of inspiring solutions. Before you visit us, check our opening hours.
You can check stock availability on each product page, using the article number or name to search our website. You can select the store you want under “Favourites”. If the product you want isn't available, you can ask for an email or mobile phone alert to be sent to you as soon as the stock becomes available again, directly from the product page.
When you shop online, you can see the delivery cost before finalising your purchase, as soon as you insert your postcode. This amount is calculated according to the value of the products being delivered and where they're being delivered to. Find out more about our delivery service.