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My account | Questions

What are the benefits of creating an online account?

  • Your online account contains information such as your name, address and e-mail address..
  • You can save personal shopping lists, the contents of your shopping basket or various plans, e.g. your kitchen plan or PAX plan, in your profile, where they will be available to retrieve for 12 months. There is no need to re-enter your details during the ordering process. If you decide to buy at one of our IKEA stores, you can access your lists via your smartphone.
  • Your IKEA FAMILY membership number and the option to print a temporary IKEA FAMILY membership card can also be found in your account.
  • You can see your order history and you can cancel or reschedule your order.

What should I do if I am unable to log in with my existing profile under "My account"?

Should an error occur during login, please reset your password. If you have any concerns about your profile, send us an e-mail using the contact form.