At IKEA, design, function and affordability are part of everything we sell, but never at the cost of quality. Go ahead and put your IKEA home furnishings to the test. You'll see why our warranties* hold up.
25-year limited warranty on: POANG chairs, STOCKHOLM furniture, Select SULTAN mattresses, FAVORIT cookware, and AKURUM/RATIONELL kitchen cabinetry and accessories.
15-year limited warranty on TUNDRA laminate flooring
10-year limited warranty on PAX wardrobes, EKTORP fabric sofas, office furniture, HEMSE flooring and IKEA 365+ cookware
2-year limited warranty on all clocks
Limited lifetime warranty on upholstered furniture
IKEA Twin Cities' Return Policy
If you are not entirely satisfied with your purchase, simply return the unused item in its original packaging within 90 days, unless noted below. A receipt is required for all returns and exchanges.
Mattresses: "Love it or Exchange it". You may exchange your mattress once within 90 days if you don't love it. Bring the mattress and your receipt to the store and select a new mattress. We are unable to exchange your mattress if the merchandise is found to be dirty, stained, damaged or abused.
Sorry, we cannot accept returns on used bedding (linens, quilts, pillows and mattress pads), cut fabric, products from the "As-is" department, and custom countertops.