If you are not entirely satisfied with your purchase, simply return the unused item in its original packaging within 90 days. A receipt is required for all returns and exchanges.
Mattresses: "Love It or Exchange It." You may exchange your mattress once within 90 days if you don't love it. Return your mattress with your receipt to the store and select your new mattress. We are unable to exchange your mattress if your merchandise if found to be dirty, stained, damaged or abused.
Sorry, we cannot accept returns on used bedding (linens, comforters, pillows, and pillow tops), cut fabric, products from the As-Is department, and custom countertops.
You will also be required to present a valid photo ID. This is required for all returns and exchanges made in store. Information from your ID will be retained in a company-wide database to be used only for authorizing returns.