Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.

IKEA East Palo Alto Services

IKEA FAMILY Offer!
FAMILY Members Get Same Day Delivery!
IKEA FAMILY members get Same Day Delivery starting at $49!
Non-member price starts at $59.

● Offer valid Monday - Friday for IKEA FAMILY members. (please show card at time of purchase)
● Pay for your delivery by 3:00pm and get it tonight! *Service price based upon delivery ZIP code.
*Does not apply to kitchen purchases or Pick with Delivery services

IKEA FAMILY is our FREE loyalty program. You get special offers and find out about events first.

Delivery provided by Independent Service Providers.
FAMILY Members Get Same Day Delivery!
IKEA FAMILY
FREE mattress removal!
Buying a new mattress but need to get rid of the old one? Get FREE mattress removal with any paid delivery if you're an IKEA FAMILY member!

IKEA FAMILY is FREE to join! Enjoy special perks like monthly product discounts, FREE coffee & tea at our restaurant, more Småland time (extra 30 mins.), and every time you scan your card your automatically entered for a chance to win a $100 IKEA Gift Card!

Sign up today and pick up your card in the lobby!
IKEA FAMILY
Measuring Service
Kitchen Measurements
FREE with purchase of an IKEA Kitchen!

An experienced professional will visit your home and provide accurate measurements of your kitchen and enter them into the IKEA Home Planner.

The Measuring Only Service includes:
● Room dimension (height, length, width)
● Dimension and position of windows and doors
● Width of all windows (including sill) and their height above the floor
● Position of electric, water and gas connections and other fixtures, e.g. Pipes, radiators, etc.

In-home services provided by Independent Service Providers.

Kitchen Measurements
You can do it all yourself. But you don't have to.
IKEA Kitchen Services
Individual Kitchen Planning Services: Kitchen Layout Design Starting at $199!

A qualified Kitchen Planner will visit you in your home for up to 4 hours to give you a detailed layout of your kitchen.

Your Personal Consultation with your Kitchen Planner includes:
◊ Detailed kitchen plan and 3D view drawing prepared on the IKEA Home Planner and saved to your account.
◊ Parts list and Price quote:
● Itemized price quote for IKEA Kitchen products
● Itemized price quote for the dismantling and removal of old kitchen
● Itemized price quote for installation of new kitchen

In-home services and delivery provided by Independent Service Providers.

Set up a kitchen order!
Kitchen Installation Services Specialist (KISS)
Our Kitchen Installation Services Specialist can help you start your kitchen buying process, which includes individual kitchen planning, installation, measuring, and delivery. We set you up with a kitchen planner who will visit your home and help you create your dream kitchen, all without leaving the comfort of your home.

To set up a phone appointment with our KISS specialist contact: Gaby Garcia

Here are some helpful documents to get started on your kitchen order. Please submit these to our KISS Specialist with your initial e-mail inquiry.

IKEA Kitchen Dreambook

IKEA Kitchen Services Brochure

Individual Kitchen Planning Checklist

Credit Card Authorization Form

In-home services and delivery provided by Independent Service Providers.

Installation Price Quote
Certified Kitchen Installation
Crafted, skilled, certified
As an IKEA customer, you have the right to expect that your kitchen project will be completed with the greatest skill and care. The Certified Kitchen Installers not only have skilful hands but they also understand the inherent methods of installation required by the IKEA cabinet system. There is no question that correct installation will add years to the useful life of your kitchen. With this help, you’ll soon be cooking in the kitchen of your dreams.

Certified Kitchen Installers
The installers are dedicated professionals who undergo rigorous training and uphold high standards of trust, quality, project management, and craftsmanship to ensure that your kitchen is done right.

5 year warranty
Certified Kitchen Installers are IKEA certified, licensed, insured and warranty their work for 5 years post completion on IKEA supplied kitchen products.


In-home services and delivery provided by Independent Service Providers.* Kitchen installation services provided by your IKEA store's Independent Service Provider have a 5-year limited warranty. See IKEA store or IKEA-USA.com for details.
kitchen services
We'll Shop for you!
Picking with Delivery Service
If you need us to collect the items on your shopping list from our Self-Serve furniture area, we're here to help! We'll carefully gather all of your merchandise and arrange for home delivery, starting at just $99! Just ask a co-worker for further details.

*Service price based upon delivery ZIP code. This service is for in-store purchases only and based on products in-stock.

Same day services does not apply to Kitchen purchases or Pick and Pay Services at this time.

Delivery provided by Independent Service Providers.

Picking with Delivery Service
IKEA for your Business Too!!
We are full of inspirational and smart furnishing and organizing solutions that will make your work day more comfortable and efficient, no matter what size of type of business you have. A range of helpful services are also available, including delivery, assembly, and planing advice from one of our furnishing consultants.

Contact Us!

If you would like to request an appointment or have an inquiry regarding a large volume order, please send an e-mail to the following address:
A347@IKEA.com

Good to know:
The IKEA Business department hours are Monday through Friday from 8:0am - 4:00pm. E-mails will be replied to on a first come first served basis.

Handling fees:
All orders are subject to a $40 Picking Service Fee.

Check out our IKEA Business link to find some great ideas for your business and solutions for your everyday needs.
IKEA Business
Greener ways to IKEA
Sustainable Travel
You can certainly drive to IKEA but here is a list of other ways to visit our store. Don’t forget - we offer home delivery so that you can enjoy your home furnishings without having to get them home yourself.

Bus
● SamTrans line 280 connects the Caltrain and Stanford Shopping Center to the Ravenswood Shopping Center where we are located.
● SanTrans line 296 connects Redwood City and Menlo Park to East Palo Alto.
Adult fare - $2.00; 17 and under - $1.25; Please visit samTrans for more information and daily schedules.

Driving an electric vehicle?
IKEA East Palo Alto has two electric vehicle charging stations operational near the entrance of the store in the parking structure. They are available to any EV driver with a Blink Incard. This initiative by IKEA is part of its partnership with CarCharging, the largest owner and operator of EV Charging infrastructure with 13,500+ charging stations in 35 states and two countries in its portfolio, and is consistent with our global commitment to the sustainable transport of people.

Our EV charging stations are located on the ground level parking structure in Area K.

Drivers MUST have Blink Incard prior to charging their car. IKEA does not sell Blink Incards.
Blink charging stations superimposed at IKEA store
Customer Service
IKEA East Palo Alto offers an array of customer services to make your shopping experience the best it can be. Whether it's help getting your new furniture home or help assembling it once it's home, IKEA East Palo Alto has it covered!

Check out our menu of services!
Same Day Delivery!
Same Day Delivery!
Pay for your delivery by 2:00pm & get it tonight! Unlimited pieces. Limited zip codes
starts at $59

Assembly Service
Assembly Services
Delivery required. Restrictions apply. Ask us for rates and details. *In-home services provided by an independent service provider.
Starts at $79

IKEA Warranties
IKEA Warranties
Everyday quality is very important to IKEA. We have warranties on many of our products. For questions about IKEA warranties call 510-420-IKEA. For appliance warranties call 1-800-253-1301.


Return Policy
It's Ok, you can bring it back. IKEA allows you to return unused items in original packaging within 90 days of purchase as long as you have a receipt. Ask a co-worker for exclusions and details


Family Friendly Services
Family Friendly Services
At IKEA East Palo Alto, we have a free children's play area, a baby care room, strollers, bottle warmers, family parking in the front and top level, and more!


LOVE IT or EXCHANGE IT Mattress Policy
LOVE IT or EXCHANGE IT Mattress Policy
You may exchange your mattress once within 90 days if you don’t love it. Return your mattress with your receipt to the store and select your new mattress. We are unable to exchange your mattress if your merchandise is found to dirty, stained, damaged or abused. See store or catalog for more details.


Gift Cards
Gift Cards
Giving a gift card allows your loved ones to choose what they really want for themselves. Purchase a gift card today at our checkouts or call 1-800-434-IKEA to order by phone from $5 - $500.


Småland Play Area
Småland Play Area
This supervised play area in the entrance lobby is for children between the heights of 37"-54" who are potty-trained (no pull-ups). Kids can play in this safe, imaginative environment!
FREE

Recycling Program
Bring in your used fluorescent light bulbs and we’ll recycle them for you. Our Recycle Center is located next to the returns area of the store.


Online Planning Tools
IKEA home planning tools make it easy to be your own designer. Download the free online program now and see your dream rooms in 3D and color!