Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.

IKEA East Palo Alto Services

Create a detailed layout for your kitchen with a Certified Professional Kitchen
In-Store Individual Kitchen Planning Service!
This Service includes:

• Personal session with a Professional Kitchen Planner (up to 2 hours)
• Detailed layout of your kitchen including cabinets, appliances, and IKEA countertops
• 3D view drawing prepared with the IKEA Home Planner
• Itemized price quote for IKEA Kitchen products

Price starts at $59 based on Zip code; $10 when bundled with measuring appointment. All appointments must have measurements ready. Measuring service available for a small fee that is given back* at the time of kitchen purchase.

*IKEA FAMILY members will receive an IKEA Gift Card valued for the planning service when you purchase your kitchen with us.
Terms and conditions apply, see store for details

You can do it yourself, but you don’t have to.
We can arrange services for you!
Doing it yourself is great. Especially at IKEA.
That's why you can try out all our products in the store. Sit on the sofa, open the kitchen drawers and feel what those bed linens are really like. And that's why you can pick‐up, transport and assemble the products yourself.

On the other hand, life is busy and sometimes you just need help… so we can help arrange services for you!

Home Delivery starts at $59
Small car? No truck or van? No problem! We'll arrange for your items to get home. Pricing based on zip code.*

Picking with Delivery Service starts at $99
If you need us to collect the items on your shopping list, we are here to help!

We will carefully gather all of your merchandise and arrange for home delivery, all this starting at just $99. That's right, we'll pull it for you and arrange delivery to your home starting at just $99!

*This service is for in-store purchases only and based on products in-stock. Live Plants and assorted articles are ineligible for Picking with delivery. The $99 pricing based on zone 1 deliveries.
Ask a coworker for more details on home delivery zip codes and additional pricing. Home delivery is provided by independent service providers.

Assembly with Delivery starts at $89
IKEA products are designed to be assembled by you. That way, you’ll save the most money. However, we can recommend an experienced independent company to assemble your new products. This service is only available in select zip codes.

* Delivery offer valid in store only. Does not apply to IKEA online purchases. For rates outside of these areas, please ask an IKEA co-worker for details and pricing.
*In‐home services and delivery provided by Independent Service Providers. Please see an IKEA co‐worker for more details.
Assembly Services
IKEA products are designed to be assembled by you. That way, you’ll save the most money. However, we can arrange delivery and assembly of your new products for your home or business by an experienced independent services provider.

Assembly service prices start at $89 when delivery is purchased and are based on value of merchandise, excluding sales tax.

*Assembly is arranged when home delivery is ordered in the store. Assembly is not available for online orders. In-home service provided by independent service provider.
IKEA Business
IKEA for your Business
IKEA BUSINESS is all about…a better life at work!

Savvy business owners know the importance of making a great first impression. At IKEA EPA you will discover thousands of affordable quality products and design ideas for your business.

• Find solutions that makes work easier, more fun and enjoyable; for you, your team and your customers
• IKEA BUSINESS is the partner in enabling you to express my company
• Inspiring solutions that are high quality, well designed, affordable, durable and functional
• Solutions with small spaces in mind
• Additional services offered including; additional sales support, recommended range, planning, assembly, picking, delivery

Our showroom is full of inspirational furnishing and organizing solutions that will make your work day more comfortable and efficient, no matter what size or type of business you have.

Whether you have an office or a retail space, IKEA Business can help. The IKEA Business team is here to assist you to design a space that works for you. We know the complete range of IKEA products (almost 10,000 items) and can make creative suggestions on the right IKEA furnishings for your needs. We can even recommend delivery, assembly and installation services.

Then all you have to do is enjoy your new custom designed space!

Contact Us!
If you would like to request an appointment or have an inquiry regarding a large volume business order, please send an email to Richard Roberson at the following email address:

● Appointments/inquiries will be responded to typically within 48 hours, based upon the order received.
● The IKEA Business department hours are Monday thru Friday from 8:00am to 4:00pm.
Families Welcome
Taking Care of the Most Important People in the World
IKEA East Palo Alto offers a wide array of family friendly services to make your shopping experience more complete. You will find:
• Smaland – a FREE supervised play area to leave your potty trained children between 37” – 54” for up to one hour while you shop.
• Children’s play areas throughout the store
• Family parking
• Family restrooms
• Shopping strollers
• Bibs, bottle warmers, high chairs and a play area for children in the restaurant
• Free children’s activities throughout the year
• Menu for children in our restaurant

The most important people in the world deserve furnishings made just for them. You’ll find plenty of colorful, playful products for kids’ rooms and the family living spaces. And of course, lots and lots of TOYS!

Need Some Assembly Assistance?
Find Help with our YouTube Videos
From HEMNES to BILLY to EXPEDIT, assembling IKEA products can be as easy as going to YouTube.

Click the link below for the IKEA USA YouTube page and search for assembly instructions for some of your favorite products!
Greener ways to IKEA
Sustainable Travel
You can certainly drive to IKEA but here is a list of other ways to visit our store. Don’t forget - we offer home delivery so that you can enjoy your home furnishings without having to get them home yourself.

● SamTrans line 280 connects the Caltrain and Stanford Shopping Center to the Ravenswood Shopping Center where we are located.
● SanTrans line 296 connects Redwood City and Menlo Park to East Palo Alto.
Adult fare - $2.00; 17 and under - $1.25; Please visit samTrans for more information and daily schedules.

Driving an electric vehicle?
At IKEA, sustainability means ensuring environmental, economic and social well-being for today and tomorrow. That’s why we have electric vehicle charging stations available for our visitors and our community to use. We want to enable our customers to live more sustainable lives, and this journey begins at our stores.

Electric vehicles have zero tailpipe emissions. By offering EV charging stations, we are supporting our visitors to reduce their carbon footprint. This furthers our commitment to have a positive impact on people and the planet.

Don’t forget to bring your Blink Incard to charge your car while you shop!
Blink charging stations superimposed at IKEA store
Customer Service
IKEA East Palo Alto offers an array of customer services to make your shopping experience the best it can be. Whether it's help getting your new furniture home or help assembling it once it's home, IKEA East Palo Alto has it covered!

Check out our menu of services!
Assembly Service
Assembly Services
Delivery required. Restrictions apply. Ask us for rates and details. *In-home services provided by an independent service provider.
Starts at $89

IKEA Warranties
IKEA Warranties
Everyday quality is very important to IKEA. We have warranties on many of our products. For questions about IKEA warranties call 510-420-IKEA. For appliance warranties call 1-800-253-1301.

Return Policy
It's Ok, you can bring it back. IKEA allows you to return unused items in original packaging within 365 days of purchase as long as you have a receipt. Ask a co-worker for exclusions and details.

Family Friendly Services
Family Friendly Services
At IKEA East Palo Alto, we have a free children's play area, a baby care room, strollers, bottle warmers, family parking in the front and top level, and more!

LOVE IT or EXCHANGE IT Mattress Policy
LOVE IT or EXCHANGE IT Mattress Policy
You may exchange your mattress once within 90 days if you don’t love it. Return your mattress with your receipt to the store and select your new mattress. We are unable to exchange your mattress if your merchandise is found to dirty, stained, damaged or abused. See store or catalog for more details.

Online Planning Tools
IKEA home planning tools make it easy to be your own designer. Download the free online program now and see your dream rooms in 3D and color!