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Corporate News

Important Safety Information about BERTBY glass-door wall cabinet
Fri Oct 01 00:00:00 UTC 2004
[National]  October 2004 – May 2005
October 2004 – May 2005
IKEA wants all customers who bought BERTBY glass-door wall cabinet from 2002 until today to contact IKEA.

Screws of the wrong size have been delivered with some of the BERTBY glass-door wall cabinets. The screws are used to attach the safety bracket to the top of the cabinet. The use of wrong screws may cause the safety bracket not to fulfil its purpose, which might result in that the cabinet is not properly secured to the wall.

All concerned customers should contact IKEA or visit their local store to receive screws of the right size and an instruction for how to replace the screws in a safe way.

Please note that many BERTBY glass-door wall cabinets have been delivered with the right type of screw. There is nothing wrong with the cabinet in itself, so there is no need to return the cabinet to IKEA.

At IKEA we are doing our utmost to secure the quality and safety of our products. To avoid future incidents we are now re-evaluating our safety and quality routines.

We apologize for any inconvenience this may have caused.