Quick steps to prepare for your delivery

  • Please call IKEA Home Shopping (1-800-434-4532) to make us aware of any special arrangements that need to be made for your delivery. Please be sure to consider:

    • Are there elevator access restrictions?
    • Will the delivery need to be made to a delivery dock?
    • Are there time restrictions?
    • Are there traffic or parking restrictions?
    • Are there any height, width or weight restrictions?
    • Is your address Tractor Trailer accessible? Click here to see if a delivery truck or a tractor trailer will be making your delivery.
  • Please make sure there is adequate access and space to complete the delivery in the room of your choice.
  • Print a copy of your order confirmation to help you examine your order upon delivery. In the event that there are missing, damaged or incorrect packages, please indicate on the Delivery Note and contact us within 48 hours of your delivery.
  • Please be sure to sign the Delivery Order Note in the presence of our Transport Company representative to indicate your delivery has been received.