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Contact us about your IKEA.com or Phone Order

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Phone or online orders

To place an order for your home, call
1.800.434.4532, option #4

Hours of Operation
Sunday: 9am – 7pm EST
Monday – Friday: 9am – 8pm EST
Saturday: 9am – 7pm EST


To place an order for a Kitchen, call
1.800.434.4532, option #4, then option #2

Kitchen
Monday – Friday: 9am – 8:00pm EST
Saturday: 9am – 7:00pm EST
Sunday: Closed


To place an order for Business, call
1.800.434.4532, option #4, then option #3

Monday – Friday: 9am – 8:00pm EST
Closed Saturday & Sunday


If you need help with an existing IKEA.com or phone order, please follow the instructions below.

Please call 1.888.888.4532 and select option 1 for online & phone orders.

Select the appropriate option listed below:

Option 1: For questions or help with your kitchen order.
Option 2: For questions about your order or check the status of your order.
Option 3: To make changes to your delivery or report a problem with your delivery.

Hours of Operation
Monday – Saturday: 9am – 9pm EST

Track an order
Track an order
Looking for a status on an order?
Submit your request
Missing parts
Missing parts
Are you missing parts or hardware?
Submit your request
Edit an existing order
Edit an existing order
Need to make changes to an order?
Submit your request