Cancel Order

If you have placed an IKEA Internet or phone order that you wish to cancel, please submit your request. Please be advised once your order has shipped, you will receive a full refund for the value of the merchandise only (including applicable tax); shipping and handling will not be refunded.

Please note that Parcel orders cannot be cancelled once they have shipped. If you would like to return an item that was shipped via Parcel, please see our Return Policy.

If you need to make changes to an existing order please contact us at 1-888-434-4532.

With your request, please provide us with the following information:

-Full name/Mailing address:
-Order Number:
-Contact phone number:
-Email address:

Submit your email