| IKEA services |
| We offer a full range of services to make your IKEA experience more complete: | ![]() |
![]() | office planning We give free tips and advice on how to furnish your workplace, both at home and at the office. We also have transport and assembly services available for a small fee. |
| kitchen planning Try our easy-to-use kitchen planning tool. Find it online or visit the kitchen department in your IKEA store. It’s absolutely free! | ![]() |
![]() | home furnishing advice If you want to make a big change in your home or just need to bounce ideas around, free, qualified, home furnishing advice is available. |
delivery Same day, next day or same week deliveries may be available for products purchased in store. We deliver your new products and you can relax while we carry them in for you. | ![]() |
![]() | assembly and installation Most IKEA products are designed to be assembled by the customer, but if you prefer, we can recommend an independent in-home assembly service. For a small fee, they'll put it all together. Contact your local store. |
Swede Shop Surprise your friends and family with Swedish specialities without going to Sweden. | ![]() |
![]() | restaurant The restaurant serves both classic Swedish dishes and local favorites, and is one of the most popular areas of the whole IKEA store. Shopping at IKEA is fun and offers great value, but can also be hard work, so stop by and treat yourself to a refreshing drink and a bite to eat. |
IKEA exit bistro Feeling hungry after your IKEA experience? Pick up a hot dog, soft ice cream or other quick low-price snack at the Exit Bistro. It's located after the check-out. | ![]() |
![]() | free parking Parking is always free at IKEA. We feel that you'll have more fun spending your money on the bargains in our store than on parking. |
IKEA gift card The IKEA gift card is easy to use as a pre-paid shopping card or gift certificate. Its especially handy for holiday gift giving, back-to-college shopping, wedding, and house warming gifts. You can purchase and redeem the card through IKEA Direct at 1-800-434-4532. | ![]() |
![]() | return policy If you are not completely satisfied with your purchase, simply return the unused item in its original packaging within 90 days unless noted below. A receipt is required for all returns and exchanges. refund policy IKEA Direct returns & exchanges Please report any visible damages or discrepancies within 5 days of your delivery. To arrange for an exchange of a damaged or defective item, you may either: 1. Send us an email. Visit our website, www.ikea-usa.com and select the Contact Us option. Please be sure to include your order number in your email. 2. Call us at 800-434-4532. Select option 2 for IKEA Direct Home Shopping, select option 2 for Customer Service, and then select option 2 for returns and exchanges. Please be sure to have your order number ready. |
children’s services For the most important people in the world. We try to make visiting IKEA great fun – for children and grown-ups alike. | ![]() |
price guarantee A high standard of accuracy has been sought in the preparation of this website. Errors and omissions are always a possibility. Although IKEA cannot be held responsible, upon discovery of any errors or omissions, all reasonable steps will be taken to inform IKEA customers. | |

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