How to e-shop

Step by step guide

Shopping online at IKEA is now easier than ever. To start shopping, you have the option of clicking "All Products" or one of the Departments in the yellow bar. Here we will click on "Living Rooms".

You will now see our selection of Living Room product categories. In this example, we will choose “Fabric Sofas & Armchairs”.

We then have the option to choose from the different types of Fabric Sofas & Armchairs. We will choose "Sofas"

The page will have all of the Sofa listings. We will choose "EKTORP Sofa"

How to purchase an item online

If the product has more than one color or size option, there will be a drop down menu showing the options. Click the option that you want and the price and product information will update accordingly.

Once you have finished selecting your products, click the blue "Add to Shopping Cart" button.

You will then be able to review the items in your shopping cart, and edit the quantities. You may go back to shopping as many times as needed before checking out.

Once you are satisfied with your selections, click on the orange “Begin Checkout” button at the bottom of the page.

Step 1: Billing & Shipping

If you are a Returning customer, enter your email/username and password in this section.

If you are a New customer, please click whether you are purchasing for your private home or business.

Billing Information

Enter your billing information as it is shown on your credit card account. Note: Incorrect billing name or address can result in a delayed or canceled order.

Shipping Information

Please enter your shipping information. If the information is the same as your billing information, just click the box shown here.

After entering your information, please read the privacy policy and click the box. Click continue to move on to the next step.

Step 2: Review your order

Please review your entire order carefully. Make sure all information is spelled correctly as well as the merchandise is correct. Click "Continue" to move to the next step.

Step 3: Payment

Enter your credit card information. IKEA accepts: VISA, MasterCard, American Express, Discover & IKEA Gift Card.

After verifying that the payment information is correct, please read the terms and conditions. Click the box, then click "Complete Purchase" to submit your order.

Step 4: Thank You!

This next step gives you the option to print your receipt. This also gives you an order number and a date that the order will be available to ship. Note: This is not your delivery date! UPS will arrive approx 5-7 business after this date. If your order will be delivered by "Truck", the delivery company will be contacting you for your delivery date.

Receipt

This receipt will give you an order number as well as list the merchandise you purchased. You may save a copy or print this PDF if desired. The EOI number is unique to your order should be used as a reference if you have further questions.